Address, phone & hours
Your local SSA service center
As your local Social Security service center, the Henderson office manages a diverse caseload of 14,745 beneficiaries. With 17% of these individuals receiving SSDI, the office handles a typical share of disability claims. The 12 ZIP codes served by this location receive a combined $25 million in monthly benefits, totaling $303 million annually. While the majority of beneficiaries are retirees, the office remains a primary point of contact for you when navigating the initial stages of disability applications.
You can visit the Henderson office to file initial SSDI applications, drop off essential medical documentation, verify your identity, or update your direct deposit information. While this office handles the intake of your paperwork, it does not make the final decision on your claim, which is handled by the state DDS. Additionally, this office does not conduct hearings, as those are managed by a separate Office of Hearings Operations. We recommend scheduling an appointment to minimize your wait time, though some services may be available for walk-ins.
Who this office serves
Beneficiaries in this service area receive an estimated $25,221k in Social Security benefits each month.
Before you visit
When you arrive at the Henderson office, bring a valid government-issued photo ID and a comprehensive work history covering the last 15 years. You should also provide a detailed list of your treating physicians with their contact information, along with your most recent medical records and a current list of medications. If you have received any prior denial letters, bring those documents to help the representative understand your claim history. Expect your appointment to last between 45 and 90 minutes as the representative reviews your file.
You may experience delays if you provide an incomplete work history or fail to include recent medical records from all treating providers. Forgetting to mention mental health conditions or secondary physical impairments can also weaken your application significantly. Avoid signing any forms until you have read them thoroughly to ensure all information is accurate. Working with an attorney can help you identify these common pitfalls before you submit your paperwork.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The initial application stage is a critical time to establish the evidence for your claim. If you apply without legal guidance, you face a higher risk of denial and a more difficult appeals process later. A qualified attorney can help you organize your medical evidence and ensure your application is complete from the start. Consider a free case review to understand how your specific situation aligns with SSA requirements.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Henderson. The Henderson field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Henderson office, scheduling an appointment is highly recommended to ensure you are seen promptly. Walk-ins are accepted, but wait times can vary significantly depending on the volume of visitors.
Yes, you can file your initial SSDI application through the official Social Security website. However, if you prefer to speak with someone in person or need to submit physical documentation, visiting the Henderson office is a valid option.
If you miss your appointment, you should contact the Henderson office as soon as possible to reschedule. Missing an appointment can delay the processing of your application, so it is important to communicate any scheduling conflicts immediately.
You should bring your government-issued ID, a 15-year work history, a list of your doctors with their addresses, and your most recent medical records. Having these documents ready helps the staff at Henderson process your request more efficiently.
An appointment at the Henderson office typically lasts between 45 and 90 minutes. This time allows the representative to review your application, verify your documents, and answer your questions regarding the disability process.