Address, phone & hours
Northeast Houston Social Security Office
5414 Aldine Mail Rd
Houston, TX
77039
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Northeast Houston office serves 82,295 total beneficiaries across 24 ZIP codes. Of this population, 9,775 individuals receive SSDI, representing 12% of the local caseload. Monthly benefits paid out in this area total $132 million. When visiting, prioritize bringing complete medical documentation to avoid processing delays. An attorney can help you ensure your evidence is properly organized for the state disability determination service.
Your local SSA service center
Your local Social Security service center in Northeast Houston manages a large beneficiary population, with $1.6 billion in benefits paid out annually. While the office serves 82,295 total beneficiaries, the caseload skews heavily toward retirement, with only 12% of recipients classified as disabled workers. This mix reflects a community where 75% of residents are age 65 or older. Understanding these local demographics is helpful when navigating the specific administrative requirements of this office.
At the Northeast Houston office, you can file initial SSDI applications, drop off essential medical records, verify your identity, and update your direct deposit information. Please note that this office does not make final disability decisions, as those are handled by the state disability determination service. Additionally, any necessary hearings are conducted at a separate office location. While you may be able to walk in for some services, scheduling an appointment is recommended to ensure you receive timely assistance.
Who this office serves
Beneficiaries in this service area receive an estimated $132,300k in Social Security benefits each month.
Before you visit
To prepare for your visit, bring a valid government-issued ID and a detailed work history. You should also provide a comprehensive list of your treating providers with their full addresses, along with your most recent medical records and a list of current medications. If you have received any prior denial letters, bring those documents as well. An attorney can help you ensure your evidence is structured correctly from the start.
Avoid common pitfalls such as arriving with an incomplete work history or missing recent doctor's records, which can significantly stall your application. Many people also fail to mention all relevant mental-health conditions, which are just as important as physical impairments. Never sign any forms without reading them thoroughly, as accuracy is essential for your claim. Ensuring your documentation is complete before you arrive helps prevent unnecessary follow-up visits.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
Many people apply for benefits on their own, only to face a denial that could have been avoided with better preparation. An attorney can help you understand your options and ensure your evidence is structured correctly from the start. A free case review is a simple way to see if professional guidance might strengthen your application before you submit it.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Northeast Houston. The Northeast Houston field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit for certain services, scheduling an appointment at Northeast Houston is strongly recommended to ensure you are seen promptly. Walk-in availability can be limited, so calling ahead or using the online portal to book a time is the best way to manage your visit.
Yes, you can file your initial SSDI application online through the Social Security website. However, if you prefer to file in person or need to submit physical documentation, you can visit the Northeast Houston office to complete the process with a representative.
If you miss your appointment at Northeast Houston, you should contact the office as soon as possible to reschedule. Missing a scheduled time can delay the processing of your application, so it is important to communicate any changes to your plans immediately.
You should bring your government-issued ID, a detailed work history, a list of your doctors with their contact information, and any recent medical records. Having these documents ready when you visit Northeast Houston helps the staff process your application more efficiently.
You are not required to have a lawyer for your first appointment at Northeast Houston, but many people find it beneficial. An attorney can help you organize your medical evidence and ensure your application is complete, which may improve your chances of a successful outcome.



