Address, phone & hours
Your local SSA service center
As your local Social Security service center, the Lexington office supports 92,735 beneficiaries. With 13% of the local caseload comprised of disabled workers, the office handles a significant volume of SSDI-related inquiries. Serving 44 ZIP codes, this location is responsible for the distribution of $162 million in monthly benefits. The beneficiary mix includes 72% retired workers, while the office maintains a typical SSDI footprint for the state.
You can visit the Lexington office to file initial SSDI applications, drop off medical records, verify your identity, or update your direct deposit information. Please note that this office does not make the final decision on your disability claim, as that responsibility lies with the state disability determination services. Additionally, any future hearings regarding your claim will be conducted at a separate office location. While walk-ins are accepted, scheduling an appointment in advance is recommended to reduce your wait time.
Who this office serves
Beneficiaries in this service area receive an estimated $162,017k in Social Security benefits each month.
Before you visit
To prepare for your visit, bring a valid government-issued photo ID and a detailed 15-year work history. You should also provide a comprehensive list of all treating physicians with their contact information, along with your most recent medical records and a current list of medications. If you have received any prior denial notices, bring those documents as well. Expect your interview with a claims representative to last between 45 and 90 minutes depending on the complexity of your file.
Avoid common pitfalls such as providing an incomplete work history or failing to include recent medical records from all your treating providers. You should also remember to mention mental health conditions, which are just as relevant to your disability claim as physical injuries. Never sign any forms without reading them thoroughly to ensure the information provided is accurate. These oversights often lead to unnecessary delays or requests for additional documentation.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The application stage is the foundation of your entire disability claim, yet many people navigate this process alone and face avoidable denials. An attorney can help you organize your medical evidence and ensure your work history is documented correctly from the start. Taking advantage of a free case review allows you to understand your options before you submit your application to the Social Security Administration.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Lexington. The Lexington field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While the Lexington office accepts walk-ins, scheduling an appointment is recommended to ensure you are seen promptly. You can contact this office using the phone button below to confirm availability before making the trip.
Yes, you can file your initial SSDI application online through the official Social Security website. However, visiting the Lexington office in person is often necessary for verifying identity documents or submitting specific physical records.
You should bring your government-issued photo ID, a 15-year work history, a list of your treating doctors with their addresses, and your most recent medical records. Having these items ready helps the claims representative process your file more efficiently.
An appointment at the Lexington office typically lasts between 45 and 90 minutes. The duration depends on the complexity of your application and the amount of documentation you need to submit.