Address, phone & hours
East Louisville Social Security Office
10503 Timberwood Cir, Ste 50
Louisville, KY
40223
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe East Louisville office serves 72,240 Social Security beneficiaries across 21 ZIP codes. Of this total, 5,500 individuals receive SSDI, representing 8% of the office caseload. This facility manages $144 million in monthly benefits for the local community. Because this office handles a high volume of retirement claims, scheduling an appointment is recommended to ensure your disability application receives the necessary attention. An attorney can help you organize your medical evidence before your first visit.
Your local SSA service center
As your local Social Security service center, East Louisville manages a caseload where 85% of beneficiaries are age 65 or older. While the office is retirement-heavy, it remains a vital resource for the 5,500 disabled workers in the area. With $144 million in monthly benefits distributed across the catchment, the staff processes a significant volume of paperwork. Understanding that this office serves 7% of all Kentucky beneficiaries helps explain why preparation is essential for your specific claim.
You can visit East Louisville to file initial SSDI applications, drop off medical records, verify your identity, or update your direct deposit information. Please note that this office does not make final disability determinations, which are handled by the state DDS. Furthermore, this location does not conduct hearings, as those are managed at a separate facility. While walk-ins are accepted, scheduling an appointment in advance is the best way to minimize your wait time.
Who this office serves
Beneficiaries in this service area receive an estimated $144,134k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a comprehensive work history. You should also provide a complete list of your treating physicians with their contact information, copies of your most recent medical records, and a current list of all medications. If you have received any prior denial notices, bring those documents to your appointment. Expect your interview with a claims representative to last between 45 and 90 minutes.
Avoid delays by ensuring your work history is complete and accurate, as gaps can stall the initial review process. Many claimants fail to bring recent medical records, which forces the office to request them separately and extends your wait. Do not forget to mention all physical and mental health conditions, even if you feel they are secondary to your primary injury. Finally, never sign any Social Security forms without reading them thoroughly to ensure all information is correct.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The evidence you provide during your initial application at East Louisville forms the foundation of your entire case record. Most claimants who apply without legal guidance find themselves facing unnecessary denials that could have been avoided with proper documentation. An attorney can help you understand your options and ensure your application is as strong as possible from day one.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from East Louisville. The East Louisville field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While East Louisville accepts walk-ins, scheduling an appointment is highly recommended to ensure you are seen promptly. You can use the official SSA website or contact this office to secure a time slot.
Yes, you can initiate your application online, which often speeds up the process. However, you may still need to visit East Louisville to provide original documents or verify your identity in person.
If you miss your appointment, contact East Louisville as soon as possible to reschedule. Missing an appointment can delay your application, so it is important to communicate with the staff immediately.
You should bring your photo ID, a work history, a list of all your doctors with their addresses, and your most recent medical records. Having these items ready helps the staff process your claim more efficiently.
You are not required to have a lawyer, but having one can help you avoid common mistakes that lead to denials. An attorney can ensure your medical evidence is properly organized before you ever step foot in the office.



