Address, phone & hours
Your local SSA service center
The Rome office serves as your local Social Security service center for 34 ZIP codes. With 11,550 disabled-worker beneficiaries, this office manages a caseload where 15% of recipients rely on SSDI. The office facilitates the distribution of $126 million in monthly benefits to the community. This mix of retirees and disabled workers reflects a typical regional profile for Social Security services in Georgia.
You can visit the Rome office to file initial SSDI applications, submit medical evidence, verify your identity, or update your direct deposit information. While this office handles the intake of your paperwork, it does not make the final decision on your claim, which is handled by the state DDS. Additionally, this office does not conduct hearings, which are managed by a separate office. You should call ahead to schedule an appointment to ensure a representative is available to assist you.
Who this office serves
Beneficiaries in this service area receive an estimated $126,110k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed 15-year work history to your appointment. You should also provide a comprehensive list of all treating physicians, including their contact information and addresses. Bring copies of your most recent medical records, a list of current medications, and any prior denial letters if you are reapplying. Expect your interview with a claims representative to last between 45 and 90 minutes.
You may delay your claim by failing to provide a complete 15-year work history or missing recent medical records from your primary care providers. Another frequent error is omitting mental health conditions, which are just as relevant to your disability claim as physical injuries. Always review your application forms thoroughly before signing to ensure all information is accurate and consistent. An attorney can help you avoid these oversights.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The application stage is the most critical time to establish the evidence for your claim. Most people who apply without representation face denials due to incomplete documentation or misunderstood eligibility requirements. A qualified attorney can help you organize your medical evidence and ensure your work history is presented correctly. Request a free case review to understand how to strengthen your application before you step into the Rome office.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Rome. The Rome field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Rome office as a walk-in, you should schedule an appointment to reduce your wait time. Appointments ensure that a claims representative is prepared to review your specific documentation.
Yes, you can initiate your SSDI application online through the Social Security website. However, you may still need to visit the Rome office in person to verify your identity or submit specific original documents.
If you miss your appointment at the Rome office, contact them as soon as possible to reschedule. Missing an appointment can delay the processing of your application, so you should maintain communication with your local office.
You should bring your photo ID, a 15-year work history, a list of all your doctors with their contact information, and any recent medical records. Having these items ready helps the staff at the Rome office process your request more efficiently.
An appointment at the Rome office typically lasts between 45 and 90 minutes. The duration depends on the complexity of your application and the amount of documentation you need to submit.