Address, phone & hours
Your local SSA service center
As of December 2024, the Omaha office manages a caseload where 15,290 individuals receive SSDI benefits. Within this catchment, ZIP 68104 alone accounts for 1,055 of these recipients. The office handles a total monthly payout of $279 million. Your local office serves a population where the SSDI share is 11%, which is higher than 44% of field offices nationally.
You can visit this office to file initial SSDI applications, drop off required medical documentation, verify your identity, or update your direct deposit information. While you can often walk in for basic services, scheduling an appointment is recommended to reduce wait times for complex disability matters. This office does not make final disability determinations; those decisions are handled by the state DDS. Additionally, any necessary hearings are conducted by a separate Office of Hearings Operations.
Who this office serves
Beneficiaries in this service area receive an estimated $278,960k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a complete 15-year work history to your appointment. You should also provide a comprehensive list of your treating providers, including their names, addresses, and dates of treatment. Include any recent medical records, a list of current medications, and copies of any prior denial letters if you have them. An attorney can help you organize your medical evidence before your visit to ensure your application is complete.
Avoid delays by ensuring your work history is accurate and covers the full 15-year period. Do not omit recent medical records or fail to mention conditions that impact your ability to work. Never sign any Social Security forms without reading them thoroughly to ensure the information is correct. An attorney can help you avoid these errors to keep your claim on track.
Should you bring an attorney?
Applying for benefits is a complex process where the evidence you provide at the start defines your entire case record. Most people who apply without professional guidance face significant hurdles if their initial application is denied. A qualified attorney can help you build a strong, evidence-based file before you ever step foot in the Omaha office. Request a free case review to understand how to protect your claim from the beginning.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Omaha field office to the hearing office below, per SSA's published service areas. The Omaha field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can walk in for basic services like replacing a Social Security card, scheduling an appointment is strongly recommended for disability applications to ensure a representative is available to assist you.
Yes, you can initiate your application online, but you may still need to visit the Omaha office to provide specific medical records or verify your identity in person.
Missing an appointment can delay your application process significantly. If you cannot make your scheduled time, contact the office immediately to reschedule and avoid potential setbacks in your claim timeline.
You should bring your photo ID, a 15-year work history, a list of all treating doctors with their contact information, and any recent medical records that support your disability claim.
You are not required to have a lawyer, but having one can help ensure your medical evidence is properly organized and presented, which is vital for your claim's success.
