Address, phone & hours
Your local SSA service center
As of December 2024, 8,215 people served by the Concord office receive SSDI benefits. The 28027 ZIP code alone accounts for 1,400 of these recipients. With an SSDI share of 10.6%, this office maintains a typical caseload compared to national field offices. The facility supports a community receiving $151 million in monthly benefits.
At the Concord office, you can file initial SSDI applications, drop off required medical documentation, and verify your identity in person. This location also assists with Medicare enrollment and direct deposit setup. This office does not make final decisions on disability claims, as those are handled by the state DDS. Additionally, any necessary hearings are conducted by a separate Office of Hearings Operations, not at this field office.
Who this office serves
Beneficiaries in this service area receive an estimated $150,538k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed 15-year work history to your appointment. You should also provide a comprehensive list of all treating physicians, including their names and addresses, along with recent medical records and current medication lists. If you have received any prior denial notices, bring those documents as well.
Avoid delays by ensuring your work history is complete and that you have gathered all recent medical records before your visit. Never sign forms without reading them thoroughly, as inaccuracies can lead to processing delays. An attorney can help you avoid these pitfalls and ensure your evidence is presented correctly.
Should you bring an attorney?
The application stage is the foundation of your entire disability claim. Evidence gathered and submitted during your initial visit to the Concord office will define the record for any future appeals. Most people who apply without legal guidance find the process overwhelming and often face unnecessary denials. An attorney can help you understand your options and strengthen your application from the start.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Concord field office to the hearing office below, per SSA's published service areas. The Concord field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Concord office for certain services, scheduling an appointment is recommended to ensure a representative is available to assist you with your SSDI application. You can contact this office using the phone button below to confirm if your specific needs require an appointment.
Yes, you can initiate your SSDI application online through the official SSA website. However, you may still need to visit the Concord office to submit specific physical documents or verify your identity in person.
If you miss your appointment at the Concord office, you should contact them immediately using the phone button below to reschedule. Missing an appointment can delay your application, so it is important to communicate any scheduling conflicts as soon as possible.
You should bring your photo ID, a 15-year work history, contact information for your doctors, and any recent medical records. Having these items ready when you visit the Concord office helps the staff process your application more efficiently.
