Address, phone & hours
Your local SSA service center
As of December 2024, the Greensboro office supports 19,575 SSDI recipients, which accounts for 12% of its total beneficiary population. This SSDI share is higher than 61% of field offices nationally. ZIP 27406 alone serves 1,880 SSDI recipients, while the office manages a total monthly payout of $300 million across its 51-ZIP catchment area.
You can visit this office for initial SSDI applications, document drop-offs, in-person identity verification, and direct-deposit setup. While you can often walk in for basic services, scheduling an appointment is recommended to ensure a representative is available. Note that this office does not decide your claim, as that process is handled by the state DDS. Additionally, any future disability hearings are conducted by a separate office.
Who this office serves
Beneficiaries in this service area receive an estimated $300,117k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed work history to your appointment. You should also provide a comprehensive list of all treating physicians with their contact information, along with recent medical records and a current list of medications. If you have received any prior denial letters, bring those documents as well.
Avoid submitting an incomplete work history or failing to include recent medical records from all your treating providers. You should also ensure you mention all conditions that impact your ability to work. Always read every form thoroughly before signing, as errors can lead to unnecessary delays in your application processing.
Should you bring an attorney?
Applying for SSDI is a complex legal process where the evidence you provide at the start defines your appeal record later. Most people who apply without professional guidance face challenges that could have been avoided with proper documentation. An attorney can help you build a strong case before you submit your initial application.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Greensboro field office to the hearing office below, per SSA's published service areas. The Greensboro field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can walk in for basic services, scheduling an appointment is highly recommended to ensure you receive timely assistance. You can contact this office to confirm availability or book a specific time.
Yes, you can file your initial SSDI application online through the official Social Security website. However, visiting Greensboro is often necessary for verifying original documents or resolving specific issues with your benefit details.
If you miss your appointment, you should contact the office immediately to reschedule. Missing an appointment can delay your application, so it is important to communicate any scheduling conflicts as soon as possible.
You should bring your photo ID, a work history, a list of all your doctors with their addresses, recent medical records, and any previous denial paperwork. Having these documents ready helps the representative process your request more efficiently.
You are not required to have a lawyer for your initial appointment, but representation can be beneficial. An attorney can help you organize your medical evidence and ensure your application is accurate, which may improve your chances of a successful outcome.
