SSA Field Office

Raleigh, NCSocial Security Office

Raleigh serves 50 ZIP codes — file an SSDI application, submit medical records, or update your benefits here.

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Address, phone & hours

Your local SSA service center

As of December 2024, 15,820 disabled-worker beneficiaries rely on the Raleigh office for their SSDI support. The ZIP code 27610 alone accounts for 1,760 of these recipients. While the office serves a total of 186,505 beneficiaries, the SSDI share of 9% is lower than the national median of 11%. This center facilitates $388 million in monthly benefit payments across its 50-ZIP catchment area.

You can visit the Raleigh office to file an initial SSDI application, drop off medical evidence, verify your identity, or update your direct deposit information. While you may walk in for some services, scheduling an appointment is recommended to reduce your wait time. This office does not make the final decision on your disability claim, as that process is handled by the state DDS. Additionally, any necessary hearings are conducted at a separate Office of Hearings Operations location.

Who this office serves

186,505
Total beneficiaries
15,820
Disabled workers
148,985
Retired workers
50
ZIPs served

Beneficiaries in this service area receive an estimated $388,190k in Social Security benefits each month.

Before you visit

To prepare for your appointment, bring a valid government-issued photo ID and a detailed work history covering the last 15 years. You should also provide a comprehensive list of all treating physicians, including their contact information and addresses. Bring copies of your most recent medical records, a list of current medications, and any prior denial letters if you are reapplying.

Avoid common pitfalls such as providing an incomplete work history or failing to list all of your medical providers. Many people also neglect to mention mental health conditions, which are just as important as physical impairments for your claim. Always review your application forms thoroughly before signing them to ensure all information is accurate. Missing or incorrect data can lead to unnecessary processing delays.

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Should you bring an attorney?

Applying for SSDI is a complex process where the evidence you provide at the initial stage forms the foundation of your entire case. Most people who apply without legal guidance find themselves facing a denial that could have been avoided with proper documentation. An attorney can help you navigate the requirements at the Raleigh office and ensure your application is as strong as possible from day one.

Approval rates change with a lawyer

WITHOUT A LAWYER
1×
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants

Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

If your SSDI claim moves to a hearing

About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Raleigh field office to the hearing office below, per SSA's published service areas. The Raleigh field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.

Frequently asked questions