Address, phone & hours
Winston Salem Social Security Office
1370 Lockland Ave
Winston Salem, NC
27103
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the Winston Salem office served 112,660 SSA beneficiaries across 38 ZIP codes. Of those, 13,825 receive SSDI, representing 12.3% of the office's total caseload. When visiting, bring your full medical history and work records to ensure your application is complete. An attorney can help you organize this evidence to build a stronger initial claim. This office ranks 5th of 36 North Carolina field offices by total SSDI recipients.
Your local SSA service center
The Winston Salem office acts as your local Social Security service center for 13,825 SSDI recipients. In the 27105 ZIP code alone, 1,525 individuals receive disability benefits. With an SSDI share of 12.3%, this office handles a typical caseload compared to the national median of 11.3%. This facility manages $213 million in monthly benefits for the community, serving as the primary point of contact for your initial application and document submission.
You can use this office to file your initial SSDI application, drop off medical evidence, verify your identity, and set up direct deposit. While you can walk in for some services, scheduling an appointment is recommended to reduce wait times. Please note that this office does not decide the outcome of your claim, as that process is handled by the state Disability Determination Services. Additionally, any necessary hearings are conducted by a separate Office of Hearings Operations.
Who this office serves
Beneficiaries in this service area receive an estimated $213,250k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed 15-year work history to your appointment. You should also provide a list of all treating physicians with their contact information, along with your most recent medical records and current medication list. If you have received any prior denial notices, bring those documents as well. Appointments typically last between 45 and 90 minutes, depending on the complexity of your file.
Avoid common delays by ensuring your work history is complete and accurate for the past 15 years. Many people fail to provide recent medical records, which can stall the review process. Do not forget to disclose all mental and physical health conditions, even if they seem minor. Finally, never sign any official forms without reading them thoroughly to ensure all information is correct.
Should you bring an attorney?
The application stage is the foundation of your entire disability claim. Many people apply on their own and only seek help after a denial, but an attorney can ensure your evidence is properly presented from the start. A free case review can help you understand your options before you submit your paperwork.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Winston Salem field office to the hearing office below, per SSA's published service areas. The Winston Salem field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Winston Salem office for certain services, scheduling an appointment is strongly recommended to ensure you are seen efficiently. You can contact this office using the phone button below to confirm if your specific needs require an appointment.
Yes, you can start your SSDI application online through the official Social Security website. However, you may still need to visit the Winston Salem office to provide original documents or verify your identity in person.
If you miss your appointment, you should contact the Winston Salem office as soon as possible to reschedule. Missing an appointment can delay the processing of your application, so it is important to communicate with the staff promptly.
You should bring your photo ID, a 15-year work history, a list of all your doctors and their addresses, and your most recent medical records. Having these documents ready helps the staff process your request more effectively.
You are not required to have a lawyer for your first appointment, but many people find that professional guidance helps them avoid common errors. An attorney can review your case to ensure you are prepared for the application process.





