Address, phone & hours
Philadelphia University City Social Security Office
4240 Market Street
Philadelphia, PA
19104
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Philadelphia University City office serves 43,905 beneficiaries across 8 ZIP codes. Of this total, 8,550 individuals receive SSDI, representing 20% of the local caseload. Monthly benefits distributed through this office reach $65 million. When visiting, prioritize bringing complete medical documentation to avoid processing delays. An attorney can help you organize your evidence to ensure your application is properly structured for the state disability determination service.
Your local SSA service center
Your local Social Security service center at Philadelphia University City manages a significant caseload, with 1.5% of all Pennsylvania beneficiaries relying on this location. The office supports 8,550 disabled-worker beneficiaries, which aligns with a typical SSDI share of 20%. With $65 million in monthly benefits paid out to the community, this office is a vital resource for those in the 8 ZIP codes served. While the majority of the 43,905 total beneficiaries are retired, the office remains a primary point of contact for your new disability application.
At the Philadelphia University City office, you can file initial SSDI applications, submit medical evidence, verify your identity, and update your direct deposit information. Please note that this office does not make final disability decisions, as those are handled by the state disability determination service. Additionally, any necessary hearings are conducted at a separate office location. While walk-ins are accepted, scheduling an appointment is recommended to reduce your wait time.
Who this office serves
Beneficiaries in this service area receive an estimated $64,623k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a comprehensive work history covering the last 15 years. You should also provide a list of all treating physicians with their contact information, recent medical records, and a current list of medications. If you have received any prior denial notices, bring those documents as well. Expect your appointment to last between 45 and 90 minutes as a representative reviews your application details.
Avoid submitting an incomplete work history, as this often leads to unnecessary processing delays. Many applicants also fail to include the most recent medical records from their primary care providers, which are essential for proving a disability. Forgetting to disclose mental health conditions or signing forms without reviewing them can also complicate your claim. Ensure every document is accurate before you leave the office.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
Applying for benefits is a complex process where the evidence gathered at the initial stage forms the foundation of your entire claim. Most applicants who go through the process alone face significant hurdles if they are denied. An attorney can help you organize your medical evidence and ensure your application is as strong as possible from day one.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Philadelphia University City. The Philadelphia University City field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While the Philadelphia University City office accepts walk-ins, scheduling an appointment is strongly recommended to ensure you are seen in a timely manner. Appointments help you avoid long wait times and ensure a representative is prepared to handle your specific application needs.
Yes, you can start your SSDI application online through the official Social Security website. However, you may still need to visit the Philadelphia University City office to provide original documents, verify your identity, or submit specific medical records required for your claim.
If you miss your appointment at the Philadelphia University City office, you should contact them as soon as possible to reschedule. Missing an appointment can delay the processing of your application, so it is important to maintain communication with the office staff.
You should bring your photo ID, a 15-year work history, contact information for your doctors, and all relevant medical records. Having these documents ready when you arrive at the Philadelphia University City office helps the staff process your application more efficiently.



