Address, phone & hours
Fajardo Social Security Office
Road 3 Km 42.4 Quebrada Ward, Eastern Plaza Shopping Center
Fajardo, PR
00738
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the Fajardo office served 28,805 total beneficiaries across 8 ZIP codes. Of those, 4,135 receive SSDI, representing 14% of the office caseload. You can visit this office during weekday hours to manage your application or documents. An attorney can help you ensure your medical evidence is complete before you submit.
Your local SSA service center
The Fajardo office supports a high volume of disabled workers, with 4,135 SSDI recipients as of December 2024. This represents 14% of the local beneficiary mix, a share higher than 79% of field offices nationally. The office serves 8 ZIP codes, with ZIP 00745 alone accounting for 1,570 SSDI recipients. In total, this office facilitates the distribution of 34 million dollars in monthly benefits to the surrounding community.
You can visit Fajardo to file initial SSDI applications, drop off medical evidence, verify your identity, or update your direct deposit information. While you can often walk in for basic services, scheduling an appointment is recommended to reduce wait times. This office does not make final disability determinations, which are handled by the state, nor does it conduct hearings, which occur at a separate location.
Who this office serves
Beneficiaries in this service area receive an estimated $33,583k in Social Security benefits each month.
Before you visit
Bring a government-issued photo ID and a comprehensive 15-year work history to your appointment. You should also provide a list of all treating physicians with their contact information, recent medical records, a current medication list, and any previous denial letters. Expect your interview with a claims representative to last between 45 and 90 minutes. Being organized helps the representative process your file more efficiently.
You may delay your claim by failing to provide a complete 15-year work history or missing recent medical records from your primary care providers. Another common error is omitting mental health conditions or failing to list all medications you currently take. Always review your application forms thoroughly before signing to ensure all information is accurate and consistent with your medical history.
Should you bring an attorney?
The application stage is the foundation of your entire disability claim. Most people who apply without legal guidance find the process overwhelming and often face initial denials that could have been avoided with proper evidence preparation. An attorney can help you understand your options and ensure your case is presented clearly from the very beginning.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Fajardo field office to the hearing office below, per SSA's published service areas. The Fajardo field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can walk in for some services, scheduling an appointment at Fajardo is recommended to ensure a representative is available to assist you. You can contact this office to confirm if your specific needs require an appointment.
Yes, you can initiate your application online through the official Social Security website. However, you may still need to visit Fajardo to provide original documents or verify your identity in person.
You should bring your photo ID, a detailed 15-year work history, contact information for your doctors, and any recent medical records. Having these documents ready helps the staff at Fajardo process your request more effectively.
You are not required to have a lawyer, but having one can be beneficial. An attorney can help you organize your medical evidence and ensure your application is complete, which may improve your chances of a successful outcome.





