SSA Field Office

Fajardo, PRSocial Security Office

Fajardo serves 8 ZIP codes — file an SSDI application, submit medical records, or update your benefit details here.

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Address, phone & hours

Your local SSA service center

The Fajardo office supports a high volume of disabled workers, with 4,135 SSDI recipients as of December 2024. This represents 14% of the local beneficiary mix, a share higher than 79% of field offices nationally. The office serves 8 ZIP codes, with ZIP 00745 alone accounting for 1,570 SSDI recipients. In total, this office facilitates the distribution of 34 million dollars in monthly benefits to the surrounding community.

You can visit Fajardo to file initial SSDI applications, drop off medical evidence, verify your identity, or update your direct deposit information. While you can often walk in for basic services, scheduling an appointment is recommended to reduce wait times. This office does not make final disability determinations, which are handled by the state, nor does it conduct hearings, which occur at a separate location.

Who this office serves

28,805
Total beneficiaries
4,135
Disabled workers
18,830
Retired workers
8
ZIPs served

Beneficiaries in this service area receive an estimated $33,583k in Social Security benefits each month.

Before you visit

Bring a government-issued photo ID and a comprehensive 15-year work history to your appointment. You should also provide a list of all treating physicians with their contact information, recent medical records, a current medication list, and any previous denial letters. Expect your interview with a claims representative to last between 45 and 90 minutes. Being organized helps the representative process your file more efficiently.

You may delay your claim by failing to provide a complete 15-year work history or missing recent medical records from your primary care providers. Another common error is omitting mental health conditions or failing to list all medications you currently take. Always review your application forms thoroughly before signing to ensure all information is accurate and consistent with your medical history.

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Should you bring an attorney?

The application stage is the foundation of your entire disability claim. Most people who apply without legal guidance find the process overwhelming and often face initial denials that could have been avoided with proper evidence preparation. An attorney can help you understand your options and ensure your case is presented clearly from the very beginning.

Approval rates change with a lawyer

WITHOUT A LAWYER
1×
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants

Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

If your SSDI claim moves to a hearing

About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Fajardo field office to the hearing office below, per SSA's published service areas. The Fajardo field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.

Frequently asked questions