Address, phone & hours
Northwest Houston Social Security Office
16200 Dillard Dr
Houston, TX
77040
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the Northwest Houston office served 185,060 beneficiaries across 51 ZIP codes. Of those, 15,130 receive SSDI, representing 8% of the local caseload. The office is open Monday through Friday from 9:00 AM to 4:00 PM for your application needs. This office ranks 3rd of 65 Texas field offices by SSDI recipients. An attorney can help you ensure your medical evidence is properly documented for the state agency.
Your local SSA service center
As of December 2024, 15,130 people in this catchment area receive SSDI benefits. The ZIP code 77449 alone accounts for 1,385 of these recipients. While the SSDI share of 8% is lower than the national median of 11%, the office manages $351 million in monthly benefits for the community. You can use this office as your primary point of contact across 51 ZIP codes to initiate your disability claim.
You can visit Northwest Houston to file an initial SSDI application, drop off required medical documentation, or verify your identity. While you can often walk in for basic services, scheduling an appointment is recommended to ensure a representative is available. This office does not make final disability determinations, which are handled by the state agency, nor does it conduct hearings. If your claim is denied, your case will move to a separate office for the hearing process. An attorney can help you navigate these jurisdictional steps.
Who this office serves
Beneficiaries in this service area receive an estimated $350,904k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed work history covering the last 15 years. Provide a comprehensive list of all treating providers, including their names, addresses, and contact information. Include any recent medical records, test results, and a current list of all medications you are taking. An attorney can help you organize these documents before your visit.
Avoid delays by ensuring your work history is complete and accurate, as gaps can trigger unnecessary follow-up requests. Do not omit mental health conditions, as these are as critical to your claim as physical impairments. Always bring copies of your most recent medical records rather than assuming the office has them on file. Read every form carefully before signing to ensure your statements are consistent with your medical history. An attorney can help you review these forms for accuracy.
Should you bring an attorney?
Many people apply on their own and only seek help after receiving a denial. Engaging an attorney during the initial application stage allows you to build a stronger evidentiary record from the start. A qualified professional can help you navigate the complex requirements of the Social Security Administration and improve your chances of a successful outcome. Consider a free case review to understand how your specific medical evidence aligns with program requirements.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Northwest Houston field office to the hearing office below, per SSA's published service areas. The Northwest Houston field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While the Northwest Houston office accepts walk-ins for some services, scheduling an appointment is the best way to ensure you are seen promptly. You can contact the office to confirm if your specific request requires an appointment.
Yes, you can initiate your SSDI application through the official Social Security website. However, you may still need to visit Northwest Houston to provide original documents or verify your identity in person.
If you miss your appointment, contact the office immediately to reschedule. Missing an appointment can delay your application, so communicate any conflicts as soon as possible.
Bring your photo ID, a 15-year work history, contact information for all your doctors, and your most recent medical records. Having these documents ready helps the staff process your claim more efficiently.
You are not required to have a lawyer for your first appointment, but many people find it helpful. An attorney can ensure your application is complete and that your medical evidence is presented in a way that clearly supports your claim.





