Address, phone & hours
Your local SSA service center
As your local Social Security service center, the Batavia office manages a significant caseload for 24 ZIP codes. With 6,485 disabled-worker beneficiaries, the office supports a community receiving $92 million in monthly benefits. The beneficiary mix includes 72% of individuals receiving retirement benefits and 13% receiving SSDI. This office serves as the primary location for your initial paperwork and identity verification needs.
You can visit the Batavia office to file an initial SSDI application, drop off required medical records, or verify your identity for benefit changes. Please note that this office does not make final disability decisions, as those are handled by the state disability determination service. Furthermore, this location does not conduct hearings, which are managed by a separate office. While you may be able to walk in for certain services, scheduling an appointment is recommended to ensure a representative is available to assist you.
Who this office serves
Beneficiaries in this service area receive an estimated $92,500k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed work history covering the last 15 years to your appointment. You should also provide a comprehensive list of your treating physicians, their contact information, and your most recent medical records. Include a list of all current medications and any prior denial letters if you have previously applied for benefits.
Avoid delays by ensuring your work history is complete and accurate, as gaps or errors can stall your application. Do not omit recent medical records, as these are often essential for proving your eligibility. Never sign forms without reading them thoroughly, and ensure all contact information for your doctors is up to date. Providing incomplete information is a primary reason for processing delays.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The application stage is the foundation of your entire disability claim. Even if you are just starting, an attorney can help you gather the necessary evidence to build a strong case from day one. Many people who apply without representation face unnecessary denials that could have been avoided with proper preparation. An attorney can help you understand your options before you submit your paperwork.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Batavia. The Batavia field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While some services may be available for walk-ins, it is highly recommended that you schedule an appointment at Batavia to ensure a representative is prepared to assist you with your specific needs.
Yes, you can file your initial SSDI application online through the official Social Security website. However, you may still need to visit Batavia to provide original documents or verify your identity.
If you miss your appointment at Batavia, you should contact the office as soon as possible to reschedule. Missing an appointment can lead to unnecessary delays in the processing of your application.
You should bring a government-issued photo ID, your 15-year work history, a list of all treating physicians with their addresses, recent medical records, and a list of your current medications.