Address, phone & hours
Your local SSA service center
Your local Social Security service center in Cambridge manages a population of 12,055 beneficiaries. With 1,765 disabled-worker beneficiaries, the office maintains an SSDI share of 15%. The office distributes $18 million in monthly benefits, supporting a community where 75% of recipients are age 65 or older. This location is the primary point of contact for residents across 19 ZIP codes.
At the Cambridge office, you can file an initial SSDI application, submit necessary medical documentation, or verify your identity for benefit updates. Please note that this office does not make final disability determinations, which are handled by the state, and does not conduct hearings, which are managed at a separate location. We recommend calling ahead to schedule an appointment to ensure a representative is available to assist you.
Who this office serves
Beneficiaries in this service area receive an estimated $18,178k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and your work history to your appointment. You should also provide a list of all treating physicians with their contact information, copies of recent medical records, and a list of your current medications. If you have received any prior denial notices, bring those documents as well. Expect your interview with a claims representative to last between 45 and 90 minutes.
Avoid delays by ensuring your work history is complete and accurate before arriving. Many applicants fail to include recent medical records or forget to mention conditions that contribute to your disability. Never sign forms at the office without reading them thoroughly to ensure all information is correct. Missing documentation is the most frequent cause of follow-up requests that slow down your application process.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The application stage may feel like a simple administrative task, but the evidence you provide now forms the foundation of your entire case. Most people who apply without professional guidance face denials that require lengthy appeals. An attorney can help you understand your options and ensure your application is as strong as possible from day one.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Cambridge. The Cambridge field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Cambridge office, we strongly recommend scheduling an appointment to ensure a representative is available. Walk-ins are accepted, but wait times can be unpredictable.
Yes, you can initiate your application through the official Social Security website. However, you may still need to visit the Cambridge office to provide original documents or verify your identity in person.
If you miss your appointment, contact the office as soon as possible to reschedule. Missing an appointment can delay your application, so it is important to maintain communication with your local representative.
You should bring your government-issued ID, your work history, a list of your doctors with their addresses, and your most recent medical records. Having these items ready helps the staff at Cambridge process your request efficiently.