Address, phone & hours
Medina Social Security Office
4035 N Jefferson St
Medina, OH
44256
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Medina office serves 40,300 total beneficiaries across 15 ZIP codes. Of this population, 3,445 individuals receive SSDI, representing 8.5% of the total caseload. When visiting, arrive early to avoid peak hours and bring all required medical and work history documentation. Partnering with an attorney before your appointment can help you avoid common filing errors that lead to initial denials. This office manages $76 million in monthly benefits for the local community. An attorney can help you prepare your application to ensure it is complete and accurate.
Your local SSA service center
The Medina office acts as your local Social Security service center, managing a caseload that skews heavily toward retirement benefits. While only 8.5% of the 40,300 beneficiaries served here are disabled workers, the office remains a vital point of contact for initial SSDI applications. Serving 15 ZIP codes, the staff oversees $76 million in monthly benefit payments. Because this catchment is retirement-heavy, your disability claim requires precise documentation to ensure it is handled correctly by the state decision-makers.
You can visit Medina to file an initial SSDI application, drop off medical records, verify your identity, or update your direct deposit information. Please note that this office does not make the final decision on your disability claim, as that responsibility lies with the state DDS. Additionally, this location does not conduct hearings; those are held at a separate office. While walk-ins are accepted, scheduling an appointment is recommended to reduce your wait time.
Who this office serves
Beneficiaries in this service area receive an estimated $76,264k in Social Security benefits each month.
Before you visit
To prepare for your visit to Medina, bring a valid government-issued photo ID and a detailed 15-year work history. You should also provide a comprehensive list of your treating physicians with their contact information, recent medical records, and a current list of all medications. If you have received any prior denial notices, bring those as well. Expect your appointment to last between 45 and 90 minutes as a claims representative reviews your file.
You may delay your claim by submitting incomplete work histories or failing to include recent medical records from all treating providers. Forgetting to mention mental health conditions or specific limitations can also weaken your application. Avoid signing any forms at the office without reading them thoroughly to ensure all information is accurate. Working with an attorney can help you identify these gaps before you step into the office.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
Even at the initial application stage, the evidence you provide to the Medina office forms the foundation of your case. Most people who apply without legal guidance face a higher risk of denial and a more difficult appeals process. An attorney can help you understand your options and ensure your application is as strong as possible from day one.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Medina. The Medina field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While the Medina office accepts walk-ins, scheduling an appointment is highly recommended to ensure you are seen in a timely manner. You can contact this office using the phone button below to check current availability.
Yes, you can start your application online, which may save you time. However, you may still need to visit Medina to provide original documentation or verify your identity.
If you miss your appointment, you should contact the Medina office as soon as possible to reschedule. Missing an appointment can delay the processing of your claim, so it is important to communicate with the staff promptly.
You should bring your photo ID, a 15-year work history, contact information for all your doctors, recent medical records, and a list of your current medications. Having these items ready helps the claims representative process your file more efficiently.
You are not required to have a lawyer, but having one can significantly improve your chances of a successful application. An attorney can help you gather the necessary evidence and avoid common mistakes that lead to denials.



