Address, phone & hours
South Broward Social Security Office
12249 Pembroke Rd
Pembroke Pines, FL
33025
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe South Broward office serves 96,150 total beneficiaries across 18 ZIP codes. Of this population, 7,485 individuals receive SSDI, representing 8% of the total caseload. Because this office skews heavily toward retirement services, you should schedule an appointment to ensure a representative is available to discuss your specific disability claim. An attorney can help you organize your medical evidence before you step into the office.
Your local SSA service center
Your local SSA service center in Pembroke Pines manages a significant volume of benefits, with $155 million paid out monthly to local residents. While the office handles 96,150 total beneficiaries, only 7,485 are SSDI recipients, reflecting a community that is primarily retirement-focused. This office covers 18 ZIP codes and accounts for 2% of the total beneficiary population in Florida. Understanding this mix is important, as the office staff balances a high volume of retirement inquiries alongside disability applications.
At the South Broward office, you can file initial SSDI applications, submit necessary medical documentation, and verify your identity for benefit updates. Please note that this location does not make final decisions on disability claims, as those are handled by the state DDS. Additionally, this office does not conduct hearings, which are managed at a separate location. You should schedule an appointment in advance to minimize your wait time, as walk-in availability can be limited.
Who this office serves
Before you visit
To prepare for your visit, bring a valid government-issued photo ID and a detailed work history covering the last 15 years. You should also provide a comprehensive list of all treating physicians, including their contact information and addresses, along with any recent medical records or test results. If you have received any prior denial notices, bring those documents as well. Expect your interview with a claims representative to last between 45 and 90 minutes.
Avoid common pitfalls such as arriving with an incomplete work history or failing to provide the most recent medical records from your primary care providers. You should also ensure you mention all relevant health conditions, as failing to disclose them can impact your claim. Always read every form thoroughly before signing, and never assume the office has access to records you have not explicitly provided.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The application stage is the foundation of your entire disability case, and the evidence you present now will define your record if an appeal becomes necessary. Most people who apply without professional guidance find the process overwhelming and often face initial denials. An attorney can help you understand your options and ensure your application is as strong as possible from the start.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from South Broward. The South Broward field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the South Broward office, scheduling an appointment is strongly recommended to ensure a claims representative is available to assist you. Walk-in wait times can be unpredictable given the high volume of retirement and disability inquiries handled at this location.
Yes, you can initiate your application online, which may save you time. However, you may still need to visit the South Broward office to provide original documents or verify your identity in person.
You should bring your photo ID, a 15-year work history, a list of all treating doctors with their addresses, and any recent medical records. Having these items ready helps the staff at South Broward process your request more efficiently.
An appointment at the South Broward office typically lasts between 45 and 90 minutes. This time is used to review your application, verify your information, and discuss the next steps in the disability determination process.



