Address, phone & hours
Your local SSA service center
The Alexandria office serves a high volume of disabled workers, with an SSDI share of 16% that is higher than 90% of field offices nationwide. As of December 2024, the office manages $80 million in monthly benefits for the region. ZIP 71360 alone accounts for 1,140 of the 8,730 SSDI recipients served here. This office acts as a primary point of contact for you to secure your federal disability benefits across 61 ZIP codes.
You can visit the Alexandria office to file an initial SSDI application, drop off required medical documentation, or verify your identity in person. While you can handle many tasks online, this office provides support for Medicare enrollment and direct deposit setup. This office does not make final disability determinations, which are handled by the state, nor does it conduct hearings, which occur at a separate location. Appointments are recommended to ensure a representative is available to assist you.
Who this office serves
Beneficiaries in this service area receive an estimated $80,204k in Social Security benefits each month.
Before you visit
Bring a government-issued photo ID and a detailed 15-year work history to your appointment. Provide a comprehensive list of all treating physicians, including their contact information and addresses. Include any recent medical records, test results, and a list of current medications to support your application. Expect your interview with a claims representative to last between 45 and 90 minutes.
You may delay your claim by submitting incomplete work histories or failing to provide recent medical records from all treating providers. Forgetting to mention mental health conditions or secondary physical impairments can also lead to an incomplete picture of your disability. Avoid signing any forms without reading them thoroughly, as inaccuracies can cause significant processing delays. An attorney can help you avoid these common filing errors.
Should you bring an attorney?
The application stage is the foundation of your entire disability case. Evidence gathered now will define the record if your initial claim is denied and you need to appeal. Most people who apply without legal guidance face significant hurdles, but a qualified attorney can help you understand your options and strengthen your file from day one.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Alexandria field office to the hearing office below, per SSA's published service areas. The Alexandria field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Alexandria office, appointments are highly recommended to ensure a claims representative is available to assist you. You can contact this office using the phone button below to schedule your visit.
Yes, you can file your initial SSDI application online through the official Social Security website. However, you may need to visit the Alexandria office for identity verification or to submit physical medical records.
Bring a valid photo ID, your 15-year work history, and all recent medical records from your treating providers. Having a complete list of your medications and doctor contact information will also help the process.
An appointment at the Alexandria office typically lasts between 45 and 90 minutes. Having all your documentation organized beforehand helps ensure the meeting remains efficient.
