Address, phone & hours
Philadelphia Social Security Office
100 Pilot St
Philadelphia, MS
39350
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the Philadelphia office served 17,850 beneficiaries across 11 ZIP codes. Of those, 2,650 receive SSDI, representing 15% of the office's total caseload. You can visit this office during weekday hours to manage your application or submit necessary documentation. An attorney can help you organize your evidence to ensure your claim is complete before it reaches the state agency.
Your local SSA service center
The Philadelphia office supports a high volume of disabled workers, with 2,650 SSDI recipients as of December 2024. This represents 15% of the total beneficiary population, a share higher than 82% of field offices nationally. The 39350 ZIP code alone accounts for 830 of these SSDI recipients. With $28 million in monthly benefits paid out to the area, this center serves as a primary point of contact for your federal disability support.
You can visit this office to file initial SSDI applications, drop off medical evidence, verify your identity, and update your direct deposit information. This office does not decide the outcome of your claim, as that responsibility lies with the state DDS. Additionally, any future hearings are conducted by a separate office. It is often best to schedule an appointment in advance to minimize your wait time.
Who this office serves
Beneficiaries in this service area receive an estimated $27,923k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed 15-year work history to your appointment. You should also provide a list of all treating physicians with their contact information, recent medical records, and a current list of your medications. If you have received any prior denial notices, bring those documents as well. A typical appointment lasts between 45 and 90 minutes, so be prepared to discuss the specifics of your impairment with a claims representative.
You may delay your benefits by failing to provide a complete 15-year work history or omitting recent medical records from your treating specialists. Another common error is neglecting to mention mental health conditions, which are just as relevant to your claim as physical injuries. Always read every form thoroughly before signing, as errors in your application can lead to unnecessary processing delays.
Should you bring an attorney?
The application stage is the foundation of your entire claim, and mistakes made here are difficult to correct later. An experienced attorney can help you organize your medical evidence and ensure your work history is documented accurately. Most people who apply without representation face significant hurdles if their initial application is denied. An attorney can help you understand your options before you submit your paperwork.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Philadelphia field office to the hearing office below, per SSA's published service areas. The Philadelphia field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Philadelphia office, scheduling an appointment in advance is strongly recommended to ensure you are seen promptly. Walk-ins are accepted, but your wait time may vary significantly depending on the volume of visitors.
Yes, you can initiate your SSDI application online through the official Social Security website. However, you may still need to visit the Philadelphia office for identity verification or to submit specific physical documents required for your file.
If you miss your appointment at the Philadelphia office, you should contact them as soon as possible using the phone button below to reschedule. Missing an appointment can delay the processing of your application, so clear communication is essential.
You should bring your photo ID, a 15-year work history, a list of all your doctors with their addresses, and copies of your most recent medical records. Having these items ready helps the staff at Philadelphia process your request more efficiently.





