Address, phone & hours
Waco Social Security Office
1700 Lake Air Dr, Ste A
Waco, TX
76710
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Waco office serves 68,525 SSA beneficiaries across 57 ZIP codes. Of those, 8,480 receive SSDI, representing 12% of the office's total caseload. When visiting, ensure you have all required medical documentation to avoid processing delays. An attorney can help you organize your evidence and ensure your application meets the specific requirements of the Social Security Administration.
Your local SSA service center
As your local Social Security service center, the Waco office manages a significant volume of benefits, with $114 million paid out to the community every month. While the majority of the 68,525 beneficiaries served are retirees, the office supports 8,480 disabled workers. This caseload reflects a typical SSDI share of 12% compared to the national range, covering a broad area across 57 ZIP codes.
You can visit the Waco office to file initial SSDI applications, drop off essential medical documents, verify your identity, and update your direct deposit information. Please note that this office does not make final medical determinations, which are handled by the state Disability Determination Services, nor does it conduct hearings, which occur at separate locations. While walk-ins are accepted, scheduling an appointment is recommended to ensure a representative is available to assist you.
Who this office serves
Beneficiaries in this service area receive an estimated $114,249k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed work history covering the last 15 years. You should also provide a comprehensive list of your treating physicians with their current addresses, recent medical records, and a list of all current medications. If you have received any prior denial notices, bring those documents as well. A typical appointment lasts between 45 and 90 minutes as a claims representative reviews your file.
Avoid common pitfalls such as submitting an incomplete work history or failing to include recent medical records from all treating providers. Many applicants also overlook the importance of documenting mental health conditions alongside physical impairments. Always read every form thoroughly before signing to ensure the information provided to the Social Security Administration is accurate.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
Many claimants apply for benefits without legal guidance, only to face a denial that could have been avoided with proper preparation. An attorney can help you organize your evidence and ensure your application meets the specific requirements of the Social Security Administration. A free case review can provide clarity on your options before you submit your paperwork.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Waco. The Waco field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While the Waco office accepts walk-ins, scheduling an appointment is strongly encouraged to reduce wait times and ensure a claims representative is prepared to assist you. You can contact this office using the phone button below to confirm availability.
Yes, you can file your initial SSDI application online through the official Social Security website. However, visiting the Waco office is necessary if you need to provide original documents for ID verification or if you require in-person assistance with your application.
You should bring your government-issued photo ID, a 15-year work history, contact information for all your doctors, and your most recent medical records. Having these items organized before you arrive at the Waco office helps prevent unnecessary delays in your application processing.
You are not required to have a lawyer for your initial appointment at the Waco office, but many applicants find that professional guidance helps them avoid common errors. An attorney can help you organize your evidence and ensure your application meets the specific requirements of the Social Security Administration.



