Address, phone & hours
Your local SSA service center
As of December 2024, 8,255 disabled-worker beneficiaries rely on the Green Bay office for their SSDI claims. The ZIP code 54303 alone accounts for 935 of these recipients. With an SSDI share of 9%, this office maintains a typical caseload compared to the national median of 11%. The office manages a significant portion of the state's total beneficiary population, distributing $172 million in monthly benefits to your community.
You can visit the Green Bay office to file an initial SSDI application, drop off medical evidence, verify your identity, or update your direct deposit information. While you may be able to handle some tasks online, in-person visits are necessary for specific document verification. Please note that this office does not make the final decision on your disability claim, as that process is handled by the state DDS. Additionally, any necessary hearings are conducted at a separate location.
Who this office serves
Beneficiaries in this service area receive an estimated $171,887k in Social Security benefits each month.
Before you visit
To ensure your visit to Green Bay is efficient, bring a government-issued photo ID and a detailed 15-year work history. You should also provide a comprehensive list of all treating physicians, including their contact information and addresses, along with any recent medical records or test results. If you have received a prior denial, bring that paperwork to help your representative understand your history.
You may delay your benefits by failing to provide a complete 15-year work history or omitting recent medical records from key specialists. Another frequent error is neglecting to mention mental health conditions, which are just as relevant as physical impairments for your claim. Avoid signing any forms at the office without reading them thoroughly, as accuracy is essential for your application. An attorney can help you avoid these preventable mistakes.
Should you bring an attorney?
The application stage is the foundation of your entire disability case, and the evidence you submit now will define your appeal record if a denial occurs. You may find the process overwhelming and often miss critical requirements without professional guidance. An attorney can help you understand your options and ensure your application is as strong as possible from the start.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Green Bay field office to the hearing office below, per SSA's published service areas. The Green Bay field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Green Bay office for certain services, scheduling an appointment is recommended to ensure you are seen promptly. You can use the contact button below to coordinate your visit and confirm if your specific needs require an appointment.
Yes, you can file your initial SSDI application online through the official Social Security website. However, if you prefer to file in person or need assistance with specific documentation, the Green Bay office is available to help.
You should bring a valid photo ID, your 15-year work history, a list of all your treating doctors with their addresses, and any recent medical records. Having these items ready helps the staff at Green Bay process your request more efficiently.
You are not required to have a lawyer for your first appointment, but having one can be highly beneficial. An attorney can help you organize your medical evidence and ensure your application is complete, which may improve your chances of a successful outcome.
