SSA Administrative Law Judge

Hon. Susan Poulos

Last decided CharlotteJul 2026
Decisions 3,342since 2016

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Approval rates

Comparing approval rates requires looking at the same timeframes. While the record since 2016 provides a broad view of history, the latest-period data offers a snapshot of current trends. The Charlotte hearing office bench shows a wide range of approval rates, from 29% to 83% since 2016. With 3,342 decisions on record, the data provides a look at past patterns. These figures reflect historical outcomes rather than future results.

All decisions on record SSA records since 2016
Approval rate 29%
Decisions on record 3,342
Latest SSA reporting period July 31, 2026
Metric Judge Poulos Charlotte National
Approval rate 39% 71% 58%
Fully favorable 33% — —
Denials 61% — —

Office- and national-level breakdowns of fully favorable vs denial rates aren't currently published by SSA in the per-office disposition data. The judge's own breakdown is the detail we have today.

Approval rate over time

Year-over-year approval rate across Judge Poulos's docket. Annual rates fluctuate with the mix of cases SSA assigns; the longer-run pattern is more informative than any single year.

Judge Poulos
0%20%40%60%80%100%FY16FY26
Source: SSA OHO disposition data. Approval rate (SSA's term: allowance rate) = fully favorable + partially favorable decisions divided by total decisions, which exclude dismissals.

Decision pattern

Since 2016, the approval rate for Susan Poulos has fluctuated across 3,342 total decisions. After a period of lower approval rates in the late 2010s, the latest-period approval rate reached 39%. This figure reflects a recent pattern in case outcomes, which may stem from changes in case mix or evidence quality.

Preparing for an SSDI hearing

The guidance below applies to any SSDI hearing, not specifically to Judge Poulos's bench. Judge-specific preparation guidance requires a corpus of public Appeals Council decisions involving each judge, which we haven't built yet.

  • Bring a clean treating-physician record. Longitudinal primary-care or specialist notes spanning the disability period, with consistent symptom documentation, are typically the strongest evidence at hearing. A single month's records usually aren't enough.
  • Don't rely on consultative exams alone. If your medical evidence is built primarily around a one-time CE finding, expect detailed questioning. Supplement with treating-source statements where possible.
  • Prepare for daily-activity questions. Have honest, specific answers about a typical day. Answers that conflict with the medical record (in either direction) tend to hurt credibility.
  • Expect transferable-skills probing. A vocational expert will usually testify about jobs available to someone with your limitations. Your representative should be prepared to cross-examine.

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About the Charlotte hearing office

Susan Poulos's most recent office on record is the Charlotte hearing office, which serves claimants across North Carolina. This office maintains a bench of 18 judges whose most recent records are tied to this location. The office-wide latest-period approval rate is 71%, providing context for the local hearing environment.

Other judges whose most recent office on record is Charlotte

The Social Security Administration uses a workload-balancing algorithm to assign cases, meaning the judge you are assigned is essentially random. There are 18 judges whose most recent office on record is the Charlotte hearing office, and 9 of them decided cases here in the latest file through July 2026. Approval rates across this bench vary significantly, ranging from 29% to 83% since 2016.

Approval rates change with a lawyer

WITHOUT A LAWYER
1×
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants

Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

Frequently asked questions