Address, phone & hours
Brookhaven Social Security Office
1392 Johnny Johnson Dr
Brookhaven, MS
39601
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the Brookhaven office served 20,045 total beneficiaries across 16 ZIP codes. Of those, 3,075 receive SSDI, representing 15% of the office's caseload. You can visit this office during standard weekday hours to manage your application or benefits. An attorney can help you ensure your medical evidence is properly documented for the state agency. Brookhaven ranks 14th of 23 Mississippi field offices by SSDI recipients.
Your local SSA service center
The Brookhaven office supports a high volume of disability claims, with an SSDI share of 15% that is higher than 86% of field offices nationally. As of December 2024, there are 3,075 SSDI recipients in the catchment area, with ZIP 39601 alone accounting for 775 of these individuals. This office manages a significant portion of the $33 million in monthly benefits paid out to the region.
At the Brookhaven office, you can file an initial SSDI application, drop off required medical documentation, verify your identity, and update your direct deposit information. This office does not make the final decision on your disability claim; that responsibility lies with the state DDS. Additionally, this office does not conduct hearings, which are handled by a separate administrative law judge office. While you can often walk in for basic services, scheduling an appointment is recommended to ensure a representative is available to assist with your specific case.
Who this office serves
Beneficiaries in this service area receive an estimated $32,517k in Social Security benefits each month.
Before you visit
To prepare for your visit to Brookhaven, bring a government-issued photo ID and a comprehensive 15-year work history. You should also provide a list of all treating physicians with their contact information, copies of your most recent medical records, a list of current medications, and any prior denial letters if you have previously applied. Having these documents organized beforehand allows the claims representative to process your information more efficiently.
Avoid common pitfalls that can delay your application, such as submitting an incomplete work history or failing to provide records from all recent doctor visits. Many people also neglect to mention mental health conditions, which are just as important as physical impairments when documenting your inability to work. Never sign a document without reading it thoroughly, as errors can lead to unnecessary processing delays. An attorney can help you avoid these mistakes and ensure your application is complete.
Should you bring an attorney?
Even at the initial application stage, the evidence you provide creates the foundation for your entire claim. Most people who apply without legal guidance find themselves facing a denial, which makes the subsequent appeal process significantly more difficult. An attorney can help you gather the necessary medical evidence and present your case clearly to the SSA. A free case review is a simple way to understand your options before you head to the office.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Brookhaven field office to the hearing office below, per SSA's published service areas. The Brookhaven field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can walk in for basic services, it is highly recommended that you schedule an appointment at Brookhaven to ensure a representative is available to discuss your SSDI application. Appointments help you avoid long wait times and ensure you have dedicated time with a staff member.
Yes, you can file your initial SSDI application online through the official Social Security website. However, visiting Brookhaven in person is often necessary for verifying your identity, dropping off specific medical records, or resolving issues with your existing benefit account.
You should bring a valid photo ID, your 15-year work history, a list of all treating physicians, recent medical records, and a list of your current medications. Having these items ready when you arrive at Brookhaven will help the claims representative process your file more effectively.
An appointment at Brookhaven typically lasts between 45 and 90 minutes, depending on the complexity of your application. It is best to arrive a few minutes early and have all your documentation organized to keep the meeting focused on your claim.





