Address, phone & hours
Mid Cities Social Security Office
2010 N State Hwy 360
Grand Prairie, TX
75050
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the Mid Cities office served 135,560 beneficiaries across 44 ZIP codes. Of those, 11,270 receive SSDI, representing 8% of the office's total caseload. You can visit this office Monday through Friday to manage your benefits or file an initial application. An attorney can help you organize your medical evidence to ensure your application is properly documented for the state agency. This office ranks 13th of 65 Texas field offices by SSDI recipients.
Your local SSA service center
The Mid Cities office serves 11,270 disabled-worker beneficiaries as of December 2024. The ZIP code 75052 alone accounts for 1,260 of these SSDI recipients. While the SSDI share of 8% is lower than the national median of 11%, the office manages a significant volume of local needs, contributing to a total of $264 million in monthly benefits paid out to the community. This office handles a diverse caseload across 44 ZIP codes, providing support for you as you navigate the disability application process.
You can visit Mid Cities to file an initial SSDI application, drop off medical evidence, verify your identity, or update your direct deposit information. While you can often handle simple tasks online, an in-person visit is necessary for specific document verification. Please note that this office does not make the final decision on your disability claim, which is handled by the state DDS. Additionally, any future hearings are conducted by a separate Office of Hearings Operations, not at this location.
Who this office serves
Beneficiaries in this service area receive an estimated $263,829k in Social Security benefits each month.
Before you visit
To prepare for your appointment, bring a valid government-issued photo ID and a detailed work history covering the last 15 years. You should also provide a complete list of your treating physicians with their contact information, recent medical records, and a list of all current medications. If you have received any prior denial letters, bring those documents as well. Expect your appointment to last between 45 and 90 minutes as a claims representative reviews your file.
You may delay your own case by submitting incomplete work histories or failing to provide the most recent medical records from your specialists. Another common error is neglecting to mention mental health conditions that contribute to your inability to work. Always read every form thoroughly before signing, as errors in your initial application can lead to unnecessary processing delays or denials.
Should you bring an attorney?
The initial application stage is a critical time to establish the strength of your medical evidence. Most people who apply without professional guidance face significant hurdles if their initial application is denied. An attorney can help you organize your records and ensure your application accurately reflects your limitations, potentially saving you months of waiting during the appeals process.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Mid Cities field office to the hearing office below, per SSA's published service areas. The Mid Cities field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit Mid Cities for certain services, scheduling an appointment is highly recommended to reduce your wait time. You can contact this office using the phone button below to confirm if your specific needs require a scheduled visit.
Yes, you can start your SSDI application online through the official SSA website. However, you may still need to visit Mid Cities in person to verify your identity or submit specific physical documents required for your claim.
If you miss your appointment at Mid Cities, you should contact the office as soon as possible to reschedule. Missing an appointment can delay your application, so it is important to communicate with a representative promptly.
You should bring your photo ID, a 15-year work history, a list of your doctors with their addresses, and your most recent medical records. Having these items ready ensures your appointment at Mid Cities is as efficient as possible.
You are not required to have a lawyer for your first appointment at Mid Cities, but many people find that professional representation helps them avoid common mistakes. An attorney can ensure your application is complete and properly supported by medical evidence from the start.





