SSA Hearing Office

Florence, ALSSA Hearing Office

Hearings at this office currently have a 7-month wait, which is faster than the national average of 8.2 months.

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Judges whose most recent office on record is this one

Outcomes at this office vary, as the approval rates for the panel span from 32% to 76%. This spread means that the judge assigned to your case can have a meaningful impact on your outcome. Because cases are assigned randomly, you cannot choose your judge, and each one weighs evidence differently. Your file must be strong enough to stand on its own regardless of who presides.

Approval Rate
76%
Total Decisions
2,372
Approval Rate
74%
Total Decisions
611
Approval Rate
73%
Total Decisions
3,521
Approval Rate
61%
Total Decisions
2,825
Approval Rate
52%
Total Decisions
3,453
Approval Rate
47%
Total Decisions
3,249
Approval Rate
46%
Total Decisions
441
Approval Rate
45%
Total Decisions
3,563
Approval Rate
32%
Total Decisions
3,312
Rank Judge Approval Rate Total Decisions
1Douglas A. Wright 76% 2,372
2Stacy Gray 74% 611
3Gloria W. Green 73% 3,521
4Jason A. Lewis 61% 2,825
5Lori J. Williams 52% 3,453
6James K. Grimes 47% 3,249
7Randall C. Stout 46% 441
8Mallette Richey 45% 3,563
9Patrick R. Digby 32% 3,312

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How long you'll wait

At Florence, the average wait from hearing request to written decision is 7 months— versus a national average of 8.2 months. Here's how it's tracked month by month over the past 16 months.

Wait (months)
02468Aug '24Jul '26

Approval rates change with a lawyer

WITHOUT A LAWYER
1×
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants

Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

Going to your hearing

Your hearing is a formal proceeding where an ALJ reviews your claim. Because the wait time in Florence is a steady 7 months, you have a clear window to ensure your medical records are complete. You must submit any new evidence well before the hearing, as last-minute additions are restricted. During the session, a Vocational Expert often testifies about whether jobs exist for someone with your specific limitations. You and your attorney can question this expert to clarify how your impairments prevent you from working. After the hearing, the judge mails a decision to your home.

With a panel where approval rates vary significantly, your file must be prepared to succeed regardless of which judge is assigned. An attorney who understands the Florence panel can identify the specific weaknesses in your medical record that an ALJ might focus on. They can also prepare you for the vocational expert's testimony, which is often the deciding factor in a reversal of a prior denial. This preparation ensures your testimony aligns with the medical evidence in your file.

Field offices that route cases here

If your hearing is at Florence, your case originated at one of the SSA field offices below — the local intake counter where you (or a representative) filed the initial application. SSA's published service areas route these offices' appeals here. Field offices don't decide hearings, but they hold your file, issue benefit-payment notices, and field the day-to-day questions during your wait.

Frequently asked questions