SSA Hearing Office

San Rafael, CASSA Hearing Office

The average wait for a hearing at this office is 9 months, giving you time to build a strong, evidence-based case.

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Judges whose most recent office on record is this one

The judges whose most recent office on record is this one show a moderate spread in approval rates, with outcomes ranging from 43% to 79%. Because each judge weighs evidence differently, the specific ALJ assigned to your case can influence the process. Cases are assigned randomly, so you should focus on building a robust, objective file that addresses your functional limitations regardless of which judge presides.

Approval Rate
79%
Total Decisions
2,467
Approval Rate
76%
Total Decisions
3,574
Approval Rate
67%
Total Decisions
3,615
Approval Rate
65%
Total Decisions
3,752
Approval Rate
62%
Total Decisions
2,428
Approval Rate
51%
Total Decisions
199
Approval Rate
45%
Total Decisions
1,134
Approval Rate
43%
Total Decisions
256
Rank Judge Approval Rate Total Decisions
1Julia Mariani 79% 2,467
2Robert F. Campbell 76% 3,574
3Serena S. Hong 67% 3,615
4K. Kwon 65% 3,752
5Michael A. Cabotaje 62% 2,428
6Maxine R. Benmour 51% 199
7Mary Beth O'Connor 45% 1,134
8Suzanne Krolikowski 43% 256

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How long you'll wait

At San Rafael, the average wait from hearing request to written decision is 9 months— versus a national average of 8.2 months. Here's how it's tracked month by month over the past 16 months.

Wait (months)
024681012Aug '24Jul '26

Approval rates change with a lawyer

WITHOUT A LAWYER
1×
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants

Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

Going to your hearing

Your hearing is a formal proceeding where an ALJ will evaluate your claim. Because the wait time at this office is 9 months, you have a valuable runway to update your medical records and document how your symptoms impact your daily life. Ensure you provide a current medication list, including side effects, and consider gathering witness statements from those who observe your limitations. A Vocational Expert will likely testify about your ability to perform work, and you or your attorney will have the opportunity to question them. Evidence must be submitted well before your date, as last-minute additions are restricted. A final decision will arrive by mail in the weeks following your appearance.

With a 9-month wait between your denial and your hearing, you have a preparation window that many claimants overlook. You can use this time to identify gaps in your medical record that an ALJ might find problematic, especially when facing a panel with a 36-point approval spread. By the time you sit down for your hearing, your file should be structured to withstand the scrutiny of a vocational expert.

Field offices that route cases here

If your hearing is at San Rafael, your case originated at one of the SSA field offices below — the local intake counter where you (or a representative) filed the initial application. SSA's published service areas route these offices' appeals here. Field offices don't decide hearings, but they hold your file, issue benefit-payment notices, and field the day-to-day questions during your wait.

Frequently asked questions