Address, phone & hours
Your local SSA service center
As your local Social Security service center, the Allentown office manages a caseload where 12% of beneficiaries receive disability payments. This catchment area is heavily focused on retirement, with 81,145 retired-worker beneficiaries accounting for the majority of the $203 million paid out monthly. Because this office serves 59 ZIP codes, it is essential to prepare your documentation thoroughly before your visit.
You can visit this office to file an initial SSDI application, drop off medical records, verify your identity, or update your direct deposit information. Please note that this office does not make final disability determinations, as those decisions are handled by the state DDS. Additionally, this office does not conduct hearings, which are managed at a separate location. An attorney can help you navigate these jurisdictional boundaries.
Who this office serves
Beneficiaries in this service area receive an estimated $203,166k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed work history to your appointment. You should also provide a complete list of your treating physicians with their contact information, recent medical records, and a list of all current medications. If you have received any prior denial notices, bring those documents as well. An attorney can help you prepare your file to ensure you have all necessary documentation.
Many applicants delay their claims by submitting incomplete work histories or failing to include recent medical records from all treating providers. Forgetting to document specific physical or mental impairments can also weaken your case. Avoid signing any forms until you have read them thoroughly to ensure all information is accurate and complete. An attorney can help you review your forms to avoid these errors.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The application stage is the foundation of your entire disability claim, and errors made here are difficult to correct later. Most claimants who apply without professional guidance face denials that could have been avoided with proper evidence preparation. A free case review can help you understand your options and ensure your application is as strong as possible from the start.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Allentown. The Allentown field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit in person, scheduling an appointment is recommended to ensure you are seen promptly. Walk-in service may result in longer wait times depending on the daily volume of the 59 ZIP codes this office serves.
Yes, you can file your initial application online, which may save you a trip to the office. However, if you prefer to file in person or need to submit physical documentation, the Allentown office is available to assist you.
You should bring your photo ID, a work history, a list of all your doctors with their addresses, and your most recent medical records. Having these items ready helps the staff process your request more efficiently.
An appointment with a claims representative varies in length. We suggest arriving early to check in and ensure you have all your paperwork organized.