Address, phone & hours
Butler Social Security Office
102 Woody Dr
Butler, PA
16001
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Butler office serves 49,885 Social Security beneficiaries across 33 ZIP codes. Of those, 4,980 receive SSDI, representing 10% of the local caseload. When visiting, plan for a standard interview process. Working with an attorney early in your application process can help ensure your medical evidence is properly organized for the state disability determination office. An attorney can help you navigate the complexities of your claim to ensure your application is as strong as possible.
Your local SSA service center
As your local Social Security service center, the Butler office manages a total monthly payout of $94 million to the community. While the office supports a large population of 40,670 beneficiaries aged 65 and older, it also serves 4,980 disabled workers. This catchment area is retirement-heavy, with SSDI recipients making up 10% of the total beneficiary mix. The office handles 1.7% of all Social Security beneficiaries in Pennsylvania across its 33 assigned ZIP codes.
You can visit the Butler office to file initial SSDI applications, drop off medical evidence, verify your identity, or update your direct deposit information. While this office assists with the intake of your application, it does not make the final decision on your claim, which is handled by the state DDS. Additionally, this office does not conduct hearings, which are managed by a separate Office of Hearings Operations. Appointments are strongly recommended to minimize wait times.
Who this office serves
Beneficiaries in this service area receive an estimated $93,614k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a comprehensive 15-year work history to your appointment. You should also provide a list of all treating physicians with their contact information, recent medical records, a current list of medications, and any prior denial letters if you have them. Being organized with these documents helps the representative process your request efficiently.
Avoid common pitfalls such as submitting an incomplete work history or failing to include recent medical records from all your treating providers. Many applicants also forget to disclose mental health conditions, which are just as relevant to your claim as physical injuries. Never sign a document without reading it thoroughly, as accuracy is essential for your application. Providing incomplete information often leads to unnecessary delays in the review process.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The application stage is the foundation of your entire claim, and mistakes made here can be difficult to correct later. Most claimants who apply without professional guidance face challenges that could have been avoided with proper evidence preparation. An attorney can help you organize your medical evidence and ensure your application is complete before you submit it to the Butler office.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Butler. The Butler field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While some services may be available for walk-ins, scheduling an appointment at Butler is strongly recommended to ensure you are seen promptly. You can contact this office to confirm availability before you travel.
Yes, you can file your initial SSDI application online through the official Social Security website. However, you may still need to visit the Butler office to provide original documents or verify your identity if requested.
If you miss your appointment at Butler, you should contact the office as soon as possible to reschedule. Missing an appointment can delay your application, so it is important to communicate with them immediately.
You should bring your government-issued photo ID, a 15-year work history, a list of all your doctors with their addresses, recent medical records, and a list of your current medications. Having these items ready helps the staff at Butler process your claim more effectively.
The duration of your appointment depends on the complexity of your application and the specific services you are requesting.



