Address, phone & hours
Your local SSA service center
The Du Bois office acts as your local Social Security service center for 87 ZIP codes. With 6,265 disabled-worker beneficiaries, the office handles a typical SSDI share of 13% compared to the broader beneficiary population. Every month, this location facilitates the distribution of $78 million in benefits to the community. While the majority of the 46,585 beneficiaries served are retirees, the office remains a primary destination for initial disability applications and document verification.
You can visit this office to file initial SSDI applications, drop off medical evidence, verify your identity, or update your direct deposit information. Please note that this office does not make final disability decisions, as those are handled by the state DDS. Additionally, any necessary hearings are conducted by a separate office. We recommend scheduling an appointment in advance to ensure a representative is available to assist you.
Who this office serves
Beneficiaries in this service area receive an estimated $78,135k in Social Security benefits each month.
Before you visit
Bring your government-issued photo ID and a detailed work history to your appointment. You should also provide a complete list of your treating physicians with their contact information, recent medical records, and a current list of all medications. If you have received any prior denial notices, bring those documents as well.
Avoid common pitfalls such as submitting an incomplete work history or failing to include recent medical records from all your treating providers. Many people also neglect to mention mental health conditions, which are essential to a complete disability profile. Never sign any forms without reading them thoroughly, as inaccuracies can lead to significant processing delays.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The application stage is the foundation of your entire disability claim. Most people who apply without professional guidance find themselves struggling to correct errors after an initial denial. An attorney can help you gather the right evidence now, ensuring your case is presented clearly from the start. A free case review is a simple way to understand your options before you head to the office.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Du Bois. The Du Bois field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit for certain services, scheduling an appointment at Du Bois is highly recommended to ensure a representative is available to handle your specific needs. Walk-in wait times can be unpredictable, so calling ahead or using the online portal to book a time is the best way to manage your visit.
Yes, you can initiate your application online, which may save you time during the initial phase. However, you may still need to visit Du Bois to provide original documents or verify your identity in person.
If you miss your appointment, you should contact the office immediately to reschedule. Missing a scheduled meeting can delay your application, so it is important to communicate any conflicts as soon as possible.
You should bring your photo ID, a work history, a list of all your doctors and their addresses, recent medical records, and a list of your current medications. Having these documents organized will help the staff at Du Bois process your request more efficiently.
You are not required to have a lawyer for your first appointment, but many people find that professional guidance helps them avoid common mistakes. An attorney can help you ensure your medical evidence is properly documented, which is crucial for your claim's success.