Address, phone & hours
Kingsport Social Security Office
2401 South Wilcox Dr
Kingsport, TN
37660
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Kingsport office serves 50,625 beneficiaries across 17 ZIP codes. Of these, 8,300 individuals receive SSDI, representing 16% of the total caseload. Monthly benefits paid out through this office total $87 million. Preparing your medical and work history before your visit is essential to avoid delays. An attorney can help you ensure your initial application is complete and accurate to build a strong foundation for your claim.
Your local SSA service center
As your local Social Security service center, the Kingsport office manages a significant portion of the region's financial support, distributing $87 million in monthly benefits. With 8,300 disabled-worker beneficiaries, the office maintains a typical SSDI share of 16% compared to the national average. Serving 17 ZIP codes, this office is a primary point of contact for you to secure your benefits. While the majority of the 50,625 beneficiaries served are retirees, the office remains a vital resource for you as you navigate the disability application process.
You can visit the Kingsport office to file an initial SSDI application, drop off medical records, verify your identity, or update your direct deposit information. While you can often walk in for basic services, scheduling an appointment is recommended to minimize wait times. Please note that this office does not make the final decision on your disability claim; that responsibility lies with the state DDS. Additionally, any future hearings regarding your claim will be held at a separate location.
Who this office serves
Beneficiaries in this service area receive an estimated $87,176k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed 15-year work history to your appointment. You should also provide a complete list of your treating providers with their contact information, recent medical records, and a list of all current medications. If you have received any prior denial notices, bring those documents as well. Expect your interview with a claims representative to last between 45 and 90 minutes as they review your application details.
Avoid common pitfalls like submitting an incomplete work history or failing to include recent medical records from all your treating physicians. You should also remember to mention mental health conditions, which can be just as important as physical impairments for your case. Never sign forms without reading them thoroughly, as inaccuracies can lead to unnecessary processing delays. Ensuring your documentation is organized and complete before you arrive can significantly streamline your visit.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The initial application stage is often where the most critical evidence is gathered, yet you may proceed without professional guidance. A qualified attorney can help you avoid errors that lead to early denials and ensure your medical evidence is properly presented. Many applicants who apply solo regret the decision after a denial, so consider a free case review to understand your options before you file.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Kingsport. The Kingsport field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can walk in for basic services like replacing a Social Security card, scheduling an appointment is highly recommended for disability applications to ensure a representative is available to assist you.
Yes, you can start your application online, which may save you time. However, you may still need to visit the Kingsport office to provide specific documentation or verify your identity.
If you miss your appointment, contact the office immediately to reschedule. Failing to show up can cause significant delays in your application process, so it is best to address the missed visit as soon as possible.
You should bring your photo ID, a 15-year work history, a list of your doctors and their addresses, recent medical records, and a list of your current medications.
You are not required to have a lawyer for your first appointment, but having one can help you avoid common mistakes that lead to denials. An attorney can help you ensure your application is accurate and well-supported by medical evidence from the start.



