SSA Hearing Office

Franklin, TNSSA Hearing Office

The average wait for a hearing at this office is 8 months, giving you time to organize your medical evidence.

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Judges whose most recent office on record is this one

Outcomes at this office swing significantly across the panel, with approval rates for individual judges ranging from 29% to 76%. Because cases are assigned randomly, which judge you draw matters, as each weighs evidence differently. This wide spread means your file must be strong enough to stand on its own merits regardless of the specific ALJ presiding over your case.

Approval Rate
76%
Total Decisions
878
Approval Rate
68%
Total Decisions
2,747
Approval Rate
67%
Total Decisions
3,904
Approval Rate
64%
Total Decisions
952
Approval Rate
63%
Total Decisions
3,935
Approval Rate
62%
Total Decisions
3,910
Approval Rate
59%
Total Decisions
2,036
Approval Rate
53%
Total Decisions
3,574
Approval Rate
50%
Total Decisions
4,035
Approval Rate
49%
Total Decisions
3,596
Approval Rate
43%
Total Decisions
3,526
Approval Rate
34%
Total Decisions
235
Approval Rate
29%
Total Decisions
3,456
Approval Rate
29%
Total Decisions
2,983
Rank Judge Approval Rate Total Decisions
1Donald E. Garrison 76% 878
2Linda Gail Roberts-Reap 68% 2,747
3Kerry Morgan 67% 3,904
4Linda Gail Roberts 64% 952
5J. Dennis Reap 63% 3,935
6John R. Daughtry 62% 3,910
7Troy M. Patterson 59% 2,036
8Brian Dougherty 53% 3,574
9Scott C. Shimer 50% 4,035
10Elizabeth P. Neuhoff 49% 3,596
11Michael E. Finnie 43% 3,526
12Shannon H. Smith 34% 235
13Shannon H. Heath 29% 3,456
14Gary J. Suttles 29% 2,983

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How long you'll wait

At Franklin, the average wait from hearing request to written decision is 8 months— versus a national average of 8.2 months. Here's how it's tracked month by month over the past 16 months.

Wait (months)
0246810Aug '24Jul '26

Approval rates change with a lawyer

WITHOUT A LAWYER
1×
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants

Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

Going to your hearing

An Administrative Law Judge will review your claim and hear testimony. Because the wait time at this office has been rising, use these 8 months to gather updated medical records, a detailed log of your daily activities, and statements from those who witness your limitations. A vocational expert will often testify regarding whether jobs exist that you can perform given your specific health restrictions. You and your attorney have the right to question this expert to ensure they understand your actual capacity. Evidence submission deadlines are strict, so provide documentation well in advance of your hearing date.

When a panel's approval rates span nearly 50 points, your file must be robust enough that no judge can dismiss it due to weak documentation. The 8-month wait time is a preparation runway that experienced representatives use to pressure-test your file against the vocational expert's likely testimony. A well-documented case is your best defense against the inherent variability of the hearing process.

Field offices that route cases here

If your hearing is at Franklin, your case originated at one of the SSA field offices below — the local intake counter where you (or a representative) filed the initial application. SSA's published service areas route these offices' appeals here. Field offices don't decide hearings, but they hold your file, issue benefit-payment notices, and field the day-to-day questions during your wait.

Frequently asked questions