SSA Field Office

Morristown, TNSocial Security Office

The Morristown office serves 34 ZIP codes — file an SSDI application, submit medical records, or update your benefit details here.

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Address, phone & hours

Your local SSA service center

As your local Social Security service center, the Morristown office supports 63,725 beneficiaries. With 17% of the caseload consisting of disabled-worker beneficiaries, the office maintains a typical SSDI share. Residents across 34 ZIP codes rely on this location, which facilitates $102 million in monthly benefit payments. Whether you are among the 11,115 SSDI recipients or planning your retirement, this office acts as the primary point of contact for your federal benefits.

You can visit the Morristown office to file your initial SSDI application, drop off required medical records, or verify your identity for benefit updates. While this office handles your paperwork, please note that it does not decide the outcome of your claim, as that responsibility lies with the state disability determination services. Additionally, any necessary hearings are conducted at a separate location by the Office of Hearings Operations. We recommend scheduling an appointment to minimize wait times.

Who this office serves

63,725
Total beneficiaries
11,115
Disabled workers
42,270
Retired workers
34
ZIPs served

Beneficiaries in this service area receive an estimated $101,536k in Social Security benefits each month.

Before you visit

Bring a valid government-issued photo ID and a detailed 15-year work history to your appointment. You should also provide a comprehensive list of all treating physicians, including their contact information and addresses, along with your most recent medical records. If you are taking prescription medications, bring a current list of those as well. Expect your interview with a claims representative to last between 45 and 90 minutes as they verify your information.

Avoid common pitfalls like submitting an incomplete work history, which can lead to unnecessary processing delays. Many applicants also fail to include recent medical records or neglect to mention conditions that contribute to your inability to work. Always read every form thoroughly before signing to ensure your information is accurate. Missing these steps often results in a denied application that could have been avoided with better preparation.

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Should you bring an attorney?

Applying for benefits is a complex legal process where the evidence gathered at the start defines your entire appeal record. Most people who apply without professional guidance face denials that are difficult to overturn later. An attorney can help you understand your options and ensure your application is as strong as possible from day one.

Approval rates change with a lawyer

WITHOUT A LAWYER
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants

Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

If your SSDI claim moves to a hearing

About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Morristown. The Morristown field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.

Frequently asked questions