Address, phone & hours
Northeast Philadelphia Social Security Office
9300 Ashton Rd, Unit 4
Philadelphia, PA
19114
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Northeast Philadelphia office serves 90,470 total beneficiaries across 14 ZIP codes. Of these, 14,865 individuals receive SSDI, representing 16% of the local caseload. Monthly benefit payouts in this area reach $147 million. Schedule an appointment to minimize your wait time, as this office manages a high volume of retirees and disabled workers. An attorney can help you ensure your initial application is filed with the necessary medical evidence to support your claim.
Your local SSA service center
As your local Social Security service center, the Northeast Philadelphia office manages a population where 16% of beneficiaries receive disability payments. This location serves 14 ZIP codes, including high-density areas like 19124 and 19120. With $147 million in monthly benefits distributed to the community, the office remains a primary point of contact for you if you are seeking financial stability through SSDI.
You can visit this office to file initial SSDI applications, drop off medical evidence, verify your identity, or update your direct deposit information. Note that this office does not make final disability determinations, which are handled by the state, nor does it host hearings, which occur at separate locations. While walk-ins are accepted, scheduling an appointment is the most efficient way to ensure you receive dedicated time with a representative. Contact this office using the phone button below to confirm your specific needs before traveling to 9300 Ashton Rd.
Who this office serves
Beneficiaries in this service area receive an estimated $146,565k in Social Security benefits each month.
Before you visit
Arrive prepared with a government-issued photo ID and a detailed work history covering the last 15 years. Bring a comprehensive list of your treating providers, including their names and addresses, along with your most recent medical records and current medication list. If you have received any prior denial notices, bring those documents as well. A typical appointment lasts between 45 and 90 minutes, during which a claims representative will review your application and verify your eligibility.
You may delay your claim by failing to provide a complete 15-year work history or missing recent medical records from your primary doctors. Omitting mental health conditions or failing to list all current medications can also lead to unnecessary processing hurdles. Read every form thoroughly before signing, as errors in your initial application can be difficult to correct later. Ensuring your documentation is complete during your first visit is the best way to avoid avoidable delays.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The evidence you submit during your initial application at Northeast Philadelphia forms the foundation of your entire case. Most people who apply without professional guidance find the process overwhelming and often face initial denials. An attorney can help you organize your medical evidence and ensure your application accurately reflects your limitations. Request a free case review today to understand how to strengthen your claim from the start.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Northeast Philadelphia. The Northeast Philadelphia field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While the Northeast Philadelphia office accepts walk-ins, scheduling an appointment is strongly recommended to reduce your wait time. You can contact this office using the phone button below to set up a specific time for your visit.
You should bring a valid photo ID, a 15-year work history, a list of all your doctors with their contact information, and your current medical records. Having these items ready helps the staff at Northeast Philadelphia process your application more efficiently.
Yes, you can start your SSDI application online through the official Social Security website. However, if you prefer in-person assistance or need to verify documents, you can still visit the Northeast Philadelphia office for support.
If you miss your scheduled appointment, contact the Northeast Philadelphia office as soon as possible using the phone button below to reschedule. Missing an appointment may delay the processing of your application, so it is important to communicate with them promptly.



