Address, phone & hours
Union City Social Security Office
1800 Old Troy Rd
Union City, TN
38261
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Union City office serves 18,160 beneficiaries across 19 ZIP codes. Of these, 2,790 individuals receive SSDI, representing 15% of the total caseload. When visiting, bring all relevant medical documentation and your work history to avoid processing delays. Working with an attorney can help you ensure your evidence is properly organized for the state disability determination service. This office manages $29 million in monthly benefits for your community.
Your local SSA service center
As your local Social Security service center, the Union City office supports 18,160 beneficiaries. With 2,790 disabled-worker recipients, the office maintains an SSDI share of 15% compared to the broader beneficiary population. The office oversees the distribution of $29 million in monthly benefits, which totals $353 million annually. Residents across 19 ZIP codes, including high-volume areas like 38261 and 38237, rely on this location for their primary administrative needs.
You can visit the Union City office to file initial SSDI applications, drop off medical evidence, verify your identity, or update your direct deposit information. While this office handles the intake of your paperwork, it does not make the final decision on your claim, which is handled by the state DDS. Additionally, any necessary hearings for denied claims are conducted at a separate location. Schedule an appointment in advance to minimize your wait time.
Who this office serves
Beneficiaries in this service area receive an estimated $29,445k in Social Security benefits each month.
Before you visit
To prepare for your appointment, bring a valid government-issued photo ID and your work history. You should also provide a comprehensive list of your treating physicians with their contact information and copies of your most recent medical records. Include any documentation related to previous claim denials and a current list of all medications you are taking.
Avoid common pitfalls such as submitting an incomplete work history or failing to include recent medical records from all treating providers. Many people also neglect to mention secondary mental health conditions, which can be critical to a disability evaluation. Read every form thoroughly before signing to ensure the information you provide is accurate and complete.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
Applying for disability benefits is a complex process where the evidence you submit today forms the foundation of your entire case. Most people who apply without professional guidance face significant hurdles if their initial application is denied. A qualified attorney can help you organize your medical evidence and navigate the administrative requirements of the Union City office. Consider a free case review to understand how to strengthen your application before you submit it.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Union City. The Union City field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Union City office, scheduling an appointment in advance is highly recommended to ensure you are seen promptly. Walk-in visits may result in longer wait times.
Yes, you can start your application online through the official Social Security website. However, you may still need to visit the Union City office to provide original documents or verify your identity in person.
If you miss your appointment, contact the office as soon as possible to reschedule. Missing an appointment can delay the processing of your application, so maintain communication with your claims representative.
You should bring your government-issued photo ID, your work history, a list of all treating doctors, and your most recent medical records. Having these documents ready helps the staff at Union City process your request more efficiently.
A typical appointment at the Union City office varies based on the complexity of your application and the specific services you are requesting.



