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SSA Field Office

Upper Darby, PASSA Field Office

Upper Darby serves 7 ZIP codes — file an SSDI application, submit medical records, or update your benefit details here.

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Your local SSA service center

As your local Social Security service center, Upper Darby manages a caseload where 14% of beneficiaries receive disability payments. The office supports a total of 32,000 beneficiaries. With $58 million in monthly benefits distributed across these 7 ZIP codes, the office plays a central role in the financial stability of the community. The SSDI recipient count of 4,585 reflects a typical disability share for the region.

You can visit this office to file an initial SSDI application, drop off medical evidence, or verify your identity for benefit updates. Please note that this office does not decide if you are disabled, as that task belongs to the state DDS. Additionally, any necessary hearings are conducted by a separate office of hearings operations. You should schedule an appointment to minimize wait times, though some services remain available for walk-ins.

Who this office serves

32,000
Total beneficiaries
4,585
Disabled workers
22,800
Retired workers
7
ZIPs served

Beneficiaries in this service area receive an estimated $57,904k in Social Security benefits each month.

Before you visit

Bring a valid government-issued photo ID and a comprehensive list of your work history covering the last 15 years. You should also provide a complete list of your treating providers with their contact information, recent medical records, and a current list of all medications. If you have received any prior denial notices, include those in your folder. Expect your interview with a claims representative to last between 45 and 90 minutes.

Avoid submitting an incomplete work history, as this often leads to unnecessary processing delays. You should also ensure you provide recent medical records and mention all conditions that contribute to your inability to work. Never sign any forms without reading them thoroughly to ensure all information is accurate. Providing clear, consistent documentation is the best way to keep your application moving forward.

Filing an SSDI claim? See if a free benefits review fits your case.

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Should you bring an attorney?

The evidence you provide during your initial visit to Upper Darby forms the foundation of your entire claim. Most applicants who apply without legal guidance find themselves facing a denial that could have been avoided with proper preparation. An attorney can help you organize your medical evidence and ensure your application accurately reflects your limitations. Contact us for a free case review to see how representation can improve your chances.

Your odds change dramatically with a lawyer

SSDI hearing approval rates — represented vs. on your own

WITHOUT A LAWYER
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants
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Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

If your SSDI claim moves to a hearing

About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Upper Darby. The Upper Darby field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.

Frequently asked questions