Address, phone & hours
Martinsville Social Security Office
320 Commonwealth Blvd W
Martinsville, VA
24112
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Martinsville office serves 27,080 total beneficiaries across 18 ZIP codes. Of this population, 4,515 individuals receive SSDI, representing 17% of the total caseload. When visiting, prioritize bringing complete medical documentation to avoid processing delays. An attorney can help you ensure your initial application is as strong as possible. This office manages $43 million in monthly benefits for your community.
Your local SSA service center
As your local Social Security service center, the Martinsville office supports a community where 74% of beneficiaries are age 65 or older. While retirees make up the majority of the 27,080 people served, the 4,515 disabled-worker beneficiaries represent a typical SSDI share for the region. This office is responsible for distributing $43 million in monthly benefits across 18 ZIP codes. Whether you are applying for the first time or managing existing benefits, understanding your local office's role is the first step in your journey.
You can visit the Martinsville office to file new SSDI applications, drop off essential medical records, verify your identity, or update direct deposit information. While staff here can assist with the intake of your application, they do not make the final medical decision on your claim, which is handled by the state DDS. Additionally, this office does not conduct disability hearings, which are managed by a separate office. We recommend scheduling an appointment in advance to minimize your wait time during business hours.
Who this office serves
Beneficiaries in this service area receive an estimated $43,364k in Social Security benefits each month.
Before you visit
To ensure your visit to Martinsville is efficient, bring a valid government-issued photo ID and a comprehensive work history covering the last 15 years. You should also provide a list of all treating physicians with their contact information, recent medical records, a current list of medications, and any previous denial letters. Expect your appointment to last between 45 and 90 minutes as a representative reviews your documentation. Being organized with these materials helps the staff process your request more effectively.
Many applicants face delays by failing to provide a complete 15-year work history or omitting recent medical records from your primary care providers. Another common error is neglecting to mention mental health conditions, which are just as relevant to your claim as physical injuries. Always read every form thoroughly before signing, as errors in your initial paperwork can lead to unnecessary processing hurdles. Providing accurate, detailed information from the start is the best way to avoid these pitfalls.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The initial application stage is a critical time to establish the evidence that will support your case throughout the entire process. Most people who apply without legal guidance find themselves facing a denial that could have been avoided with proper documentation. An attorney can help you understand your options and ensure your application is prepared correctly the first time.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Martinsville. The Martinsville field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Martinsville office, scheduling an appointment in advance is strongly recommended to ensure you are seen promptly. Walk-in service is available, but wait times can vary significantly depending on the day and time of your arrival.
Yes, you can initiate your application online through the official Social Security website. However, you may still need to visit the Martinsville office to provide original documents or verify your identity in person.
If you miss your scheduled appointment at Martinsville, contact the office as soon as possible to reschedule. Missing an appointment can delay your application, so it is important to communicate with the staff to keep your claim moving forward.
You should bring a valid government-issued photo ID, your 15-year work history, a list of all treating doctors, recent medical records, and a list of your current medications. Having these documents ready helps the staff at Martinsville process your request without unnecessary delays.
You are not required to have a lawyer for your first appointment at Martinsville, but many people find that professional guidance helps them avoid common mistakes. An attorney can help you ensure your medical evidence is properly presented, which may improve your chances of a successful outcome.



