SSA Hearing Office

Norfolk Hearing Office

8:00 a.m. to 4:30 p.m.

Call

With an allowance rate of 51%, Norfolk sits squarely in the middle of national performance trends, meaning your outcome depends heavily on the quality of your medical evidence. The wait time has been trending downward, recently hitting 8.5 months. Because the panel of judges is tight, with most allowance rates clustered near the median, your best strategy is to focus on a rigorous, evidence-backed presentation that leaves little room for ambiguity. An attorney can help you prepare your case for the hearing.

Heading to an ALJ hearing? See if you qualify for representation before your hearing.

Check My Benefits
Free 2 minutes Confidential

Preparing for Your Hearing

Your hearing will likely last about an hour, during which an ALJ will review your file and hear testimony. You should arrive with updated medical records covering the period since your initial denial, as this is the most critical evidence for your claim. Bring a detailed log of your daily activities and a list of your medications, including specific side effects that impact your ability to work. A vocational expert will often be present to testify about whether jobs exist for someone with your specific limitations. You will have the opportunity to question this expert. All new evidence must be submitted well before the hearing date, as last-minute additions are restricted. A final decision will arrive by mail in the weeks following the proceeding.

The Judges at This Office

The panel of 6 judges at this office is consistent, with allowance rates clustered between 42% and 60%. Because the judges here operate within a narrow band, you can expect a similar standard of evidence regardless of which judge is assigned to your case. While random assignment is the rule, each judge weighs testimony differently, so your file must be prepared to meet high evidentiary standards.

Why Representation Matters at the Hearing Stage

Hearings at this office move faster than they did earlier this year, leaving less time to correct gaps in your medical record. Cases that fail at this stage often do so because you did not adequately challenge the vocational expert's assumptions about available work. Identifying these vulnerabilities early helps you build a record that stands up to scrutiny.

About This Hearing Office

Keep these details handy for your hearing day at the Norfolk office.

Most Favorable Judges

Norfolk, VA

Approval Rate
56%
Full Approval
48%
Total Decisions
14,453
Approval Rate
55%
Full Approval
42%
Total Decisions
24,035
Approval Rate
54%
Full Approval
46%
Total Decisions
18,242
Approval Rate
54%
Full Approval
38%
Total Decisions
28,316
Approval Rate
54%
Full Approval
52%
Total Decisions
18,581
Approval Rate
53%
Full Approval
45%
Total Decisions
8,900
Approval Rate
51%
Full Approval
29%
Total Decisions
26,093
Approval Rate
50%
Full Approval
46%
Total Decisions
14,611
Approval Rate
49%
Full Approval
42%
Total Decisions
9,589
Approval Rate
49%
Full Approval
36%
Total Decisions
24,230
Approval Rate
48%
Full Approval
41%
Total Decisions
10,985
Rank Judge Approval Rate Full Approval Total Decisions
1Kerith Cohen 56% 48% 14,453
2Chad Gendreau 55% 42% 24,035
3O. P. Dodson 54% 46% 18,242
4Jeffrey M. Jordan 54% 38% 28,316
5William Pflugrath 54% 52% 18,581
6Stewart Goldstein 53% 45% 8,900
7Maryann S. Bright 51% 29% 26,093
8Monica L. Flynn 50% 46% 14,611
9William T. Vest Jr. 49% 42% 9,589
10Carol Matula 49% 36% 24,230
11Irving A. Pianin 48% 41% 10,985

Your odds change dramatically with a lawyer

SSDI hearing approval rates — with a lawyer vs. on your own

WITHOUT A LAWYER
baseline approval rate
Applicants without a lawyer
WITH A LAWYER
~3×
higher approval rate
Applicants with a lawyer
Check My Benefits

Source: U.S. Government Accountability Office, GAO-18-37 — analysis of SSA ALJ adult disability decisions, FY 2007–2015. Applicants with a lawyer got approved at a rate nearly three times higher than those without. Individual case outcomes vary based on medical evidence, the specific judge, and quality of representation. Checking whether you qualify for a free benefits review takes 2 minutes.

Wait Time Trend

Average months from hearing request to decision — last 16 months

Wait (months)
01020Jun '24Sep '25

Frequently Asked Questions

About This Content

Statistics come from SSA's Office of Hearings Operations reports and publicly available judge decision data. Approval rates count both full and partial approvals. Wait times reflect the average from hearing request to decision.