SSA Hearing Office

Norfolk, VASSA Hearing Office

The current average wait for a hearing at this office is 9 months.

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Judges whose most recent office on record is this one

The 12 judges whose most recent office on record is this one show a tight approval-rate spread, with outcomes clustering around a 54% median. This consistency suggests that the bench evaluates cases with a similar approach. While cases are assigned randomly, each ALJ weighs evidence differently, and this data represents a historical record rather than a guarantee of your specific hearing outcome.

Approval Rate
60%
Total Decisions
1,153
Approval Rate
56%
Total Decisions
1,884
Approval Rate
55%
Total Decisions
2,533
Approval Rate
55%
Total Decisions
3,590
Approval Rate
54%
Total Decisions
4,090
Approval Rate
54%
Total Decisions
2,351
Approval Rate
52%
Total Decisions
1,992
Approval Rate
52%
Total Decisions
1,115
Approval Rate
51%
Total Decisions
3,847
Approval Rate
49%
Total Decisions
1,405
Approval Rate
49%
Total Decisions
3,468
Approval Rate
48%
Total Decisions
1,341
Rank Judge Approval Rate Total Decisions
1Christopher Galloway 60% 1,153
2Kerith Cohen 56% 1,884
3William Pflugrath 55% 2,533
4Chad Gendreau 55% 3,590
5Jeffrey M. Jordan 54% 4,090
6O. P. Dodson 54% 2,351
7Monica L. Flynn 52% 1,992
8Stewart Goldstein 52% 1,115
9Maryann S. Bright 51% 3,847
10Irving A. Pianin 49% 1,405
11Carol Matula 49% 3,468
12William T. Vest Jr. 48% 1,341

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How long you'll wait

At Norfolk, the average wait from hearing request to written decision is 9 months— versus a national average of 8.2 months. Here's how it's tracked month by month over the past 16 months.

Wait (months)
01020Aug '24Jul '26

Approval rates change with a lawyer

WITHOUT A LAWYER
1×
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants

Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

Going to your hearing

Your hearing is a formal proceeding where an ALJ will review your claim. You should arrive with updated medical records covering the period since your initial denial, as these are critical for proving your ongoing disability. A vocational expert will likely testify regarding your ability to perform work, and you or your attorney will have the opportunity to question them. Ensure your medication list, a log of daily activities, and any witness statements are submitted well before the deadline. Because this office maintains a steady 9-month wait, use this time to ensure every limitation is documented by your physician.

With a 9-month wait between your request and your hearing, you have a significant runway to refine your evidence. Cases that fail at this stage often do so because the medical record does not directly address the specific criteria an ALJ uses to determine work capacity. Focusing on objective medical findings and clear documentation of your functional limitations remains the most effective way to navigate the hearing process.

Field offices that route cases here

If your hearing is at Norfolk, your case originated at one of the SSA field offices below — the local intake counter where you (or a representative) filed the initial application. SSA's published service areas route these offices' appeals here. Field offices don't decide hearings, but they hold your file, issue benefit-payment notices, and field the day-to-day questions during your wait.

Frequently asked questions