Address, phone & hours
Suffolk Social Security Office
502 Hillpoint Blvd
Suffolk, VA
23434
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the Suffolk office served 37,835 SSA beneficiaries across 25 ZIP codes. Of those, 4,685 receive SSDI, representing 12% of the office's total caseload. You can visit this office Monday through Friday to handle initial applications and document submissions. An attorney can help you organize your evidence to ensure your application is complete from the start.
Your local SSA service center
As of December 2024, the Suffolk office supports 4,685 SSDI recipients, which accounts for 12% of its total beneficiary population. The office serves a broad area, with ZIP 23434 alone containing 1,810 SSDI recipients. This SSDI share is typical for a field office, sitting higher than 63% of offices nationally. Across its 25 ZIP codes, the office manages a total monthly payout of $69 million in benefits.
You can visit the Suffolk office to file initial SSDI applications, drop off medical evidence, verify your identity, or update your direct deposit information. While you can walk in for some services, scheduling an appointment is recommended to reduce wait times. This office does not make final disability determinations, which are handled by the state DDS. Additionally, all administrative law judge hearings are conducted at a separate hearing office location.
Who this office serves
Beneficiaries in this service area receive an estimated $68,619k in Social Security benefits each month.
Before you visit
Bring a government-issued photo ID and a detailed 15-year work history to your appointment. You should also provide a comprehensive list of all treating physicians with their contact information and addresses. Bring copies of recent medical records, a current list of all medications, and any prior denial notices you have received. Expect your interview with a claims representative to last between 45 and 90 minutes.
Avoid delays by ensuring your work history is complete and accurate for the last 15 years. You may face delays if you fail to provide recent medical records or omit information regarding your health conditions. Never sign any Social Security forms without reading them thoroughly to ensure all details are correct. Providing incomplete contact information for your doctors often slows down the evidence-gathering process.
Should you bring an attorney?
Most people apply for SSDI without professional help and only seek assistance after an initial denial. Working with an attorney during the application phase ensures your medical evidence is properly presented and your work history is documented correctly. A qualified representative can help you avoid common pitfalls that lead to unnecessary delays. An attorney can help you organize your evidence to ensure your application is complete from the start.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Suffolk field office to the hearing office below, per SSA's published service areas. The Suffolk field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Suffolk office for certain services, scheduling an appointment is strongly recommended to ensure you are seen promptly. You can contact this office to confirm if your specific needs require an appointment.
Yes, you can file your initial SSDI application online through the official Social Security website. However, if you prefer to file in person or need to submit physical documents, you can visit the Suffolk office during their business hours.
You should bring your government-issued photo ID, a detailed 15-year work history, and contact information for all your treating physicians. Including recent medical records and a list of your current medications will help the claims representative process your file more efficiently.
You are not required to have a lawyer for your initial appointment, but you may find it helpful. An attorney can ensure your application is complete and that your medical evidence is properly organized, which may help you avoid common mistakes that lead to denials.





