SSA Hearing Office

Manchester, NHSSA Hearing Office

With an average wait of 8 months, you have a critical window to organize the medical evidence that will decide your claim.

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Judges whose most recent office on record is this one

Outcomes at this office vary, with approval rates across the panel ranging from 26% to 86%. Because cases are assigned randomly, the judge you draw can impact your hearing experience. This wide spread means your file must be strong enough to stand on its own merits, regardless of the specific judge assigned to your case.

Approval Rate
86%
Total Decisions
1,997
Approval Rate
75%
Total Decisions
472
Approval Rate
63%
Total Decisions
3,608
Approval Rate
63%
Total Decisions
3,021
Approval Rate
62%
Total Decisions
2,232
Approval Rate
61%
Total Decisions
2,338
Approval Rate
60%
Total Decisions
2,805
Approval Rate
57%
Total Decisions
330
Approval Rate
49%
Total Decisions
3,371
Approval Rate
44%
Total Decisions
3,582
Approval Rate
26%
Total Decisions
1,846
Rank Judge Approval Rate Total Decisions
1Matthew Malfa 86% 1,997
2James J. D'Alessandro 75% 472
3Lisa Groeneveld-Meijer 63% 3,608
4Tracy LaChance 63% 3,021
5Paul G. Martin 62% 2,232
6Dory Sutker 61% 2,338
7Edward Malvey 60% 2,805
8Elizabeth M. Tafe 57% 330
9Joshua Menard 49% 3,371
10Matthew G. Levin 44% 3,582
11Thomas Merrill 26% 1,846

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How long you'll wait

At Manchester, the average wait from hearing request to written decision is 8 months— versus a national average of 8.2 months. Here's how it's tracked month by month over the past 16 months.

Wait (months)
024681012Aug '24Jul '26

Approval rates change with a lawyer

WITHOUT A LAWYER
1×
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants

Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

Going to your hearing

Your hearing is a formal proceeding where an ALJ reviews your case. Because the wait time in Manchester is trending downward to 8 months, you should prioritize updating your medical records immediately. You must submit any new evidence well before the hearing date. During the hearing, a vocational expert often testifies about whether jobs exist for someone with your specific limitations. You can question this expert to clarify how your conditions prevent full-time work. A final decision arrives by mail after the hearing concludes.

When a panel's approval rates span a 60-point gap, your file must be strong enough that it meets the evidentiary standards of any judge on the panel. Preparing your daily-activity logs to reflect your true limitations is a key step in building a robust case.

Field offices that route cases here

If your hearing is at Manchester, your case originated at one of the SSA field offices below — the local intake counter where you (or a representative) filed the initial application. SSA's published service areas route these offices' appeals here. Field offices don't decide hearings, but they hold your file, issue benefit-payment notices, and field the day-to-day questions during your wait.

Frequently asked questions