SSA Hearing Office

Manchester, NHSSA Hearing Office

The current average wait for a hearing at this office is 9 months.

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Who decides cases at this office

The panel of 7 judges at this office shows a moderate spread in outcomes, with individual allowance rates ranging from 43% to 70%. Because cases are assigned randomly, you cannot choose your judge, and each weighs medical evidence differently. This variation means your file must be strong enough to stand on its own merits regardless of who presides over your session.

Approval Rate
87%
Total Decisions
15,648
Approval Rate
74%
Total Decisions
4,121
Approval Rate
64%
Total Decisions
24,878
Approval Rate
63%
Total Decisions
19,919
Approval Rate
62%
Total Decisions
16,364
Approval Rate
61%
Total Decisions
19,560
Approval Rate
61%
Total Decisions
18,487
Approval Rate
56%
Total Decisions
2,939
Approval Rate
48%
Total Decisions
23,928
Approval Rate
46%
Total Decisions
27,860
Approval Rate
26%
Total Decisions
17,389
Rank Judge Approval Rate Total Decisions
1Matthew Malfa 87% 15,648
2James J. D'Alessandro 74% 4,121
3Lisa Groeneveld-Meijer 64% 24,878
4Tracy LaChance 63% 19,919
5Paul G. Martin 62% 16,364
6Edward Malvey 61% 19,560
7Dory Sutker 61% 18,487
8Elizabeth M. Tafe 56% 2,939
9Joshua Menard 48% 23,928
10Matthew G. Levin 46% 27,860
11Thomas Merrill 26% 17,389

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How long you'll wait

At Manchester, the average wait from hearing request to written decision is 9 months— versus a national average of 8 months. Here's how it's tracked month by month over the past 16 months.

Wait (months)
024681012Jun '24Sep '25

Your odds change dramatically with a lawyer

SSDI hearing approval rates — represented vs. on your own

WITHOUT A LAWYER
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants
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Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

Going to your hearing

You have 9 months before your hearing, which is a critical runway to strengthen your file. Start by gathering all medical records generated since your initial denial, as these are the most important documents for the Administrative Law Judge. You should also compile a detailed log of your daily activities and a list of medication side effects that impact your ability to work. During your hearing, a Vocational Expert will likely testify about whether jobs exist for someone with your specific limitations. You will have the opportunity to question this expert to clarify how your health prevents sustained employment. Evidence submission deadlines are strict, so ensure your file is complete well before your date.

A 27-point spread in judge allowance rates means your case needs to be well-documented to succeed regardless of the random assignment. While you wait out the 9-month processing time, you can identify gaps in your medical record that a judge might use to deny your claim. Focusing on these gaps helps you prepare for the specific requirements of the Manchester panel.

Field offices that route cases here

If your hearing is at Manchester, your case originated at one of the SSA field offices below — the local intake counter where you (or a representative) filed the initial application. Field offices don't decide hearings, but they hold your file, issue benefit-payment notices, and field the day-to-day questions during your wait.

Frequently asked questions