Address, phone & hours
Bristol Social Security Office
3280 Lee Highway
Bristol, VA
24202
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the Bristol office served 49,925 total beneficiaries across 28 ZIP codes. Of that population, 8,785 individuals receive SSDI, representing 18% of the office's total caseload. This office is open Monday through Friday from 9:00 AM to 4:00 PM for your application needs. An attorney can help you organize your evidence to ensure your initial filing is as strong as possible. Bristol ranks 3rd of 30 Virginia field offices by SSDI recipients.
Your local SSA service center
The Bristol office handles a high volume of disability claims, with 8,785 SSDI recipients as of December 2024. This concentration of disabled-worker beneficiaries is significant, as the office's 18% SSDI share is higher than 94% of field offices nationally. ZIP 37620 alone accounts for 1,730 of these recipients, reflecting the broad reach of this office across its 28 served ZIP codes. With $85 million in monthly benefits paid out to the local community, this office serves as a primary point of contact for your federal support.
You can visit the Bristol office to file your initial SSDI application, submit necessary medical documentation, or verify your identity for benefit updates. While you handle these administrative tasks here, note that this office does not make the final decision on your disability claim, which is handled by the state DDS. Additionally, this office does not conduct hearings, which are held at a separate location. It is recommended to schedule an appointment to ensure a representative is available to assist you.
Who this office serves
Beneficiaries in this service area receive an estimated $85,152k in Social Security benefits each month.
Before you visit
To prepare for your appointment, bring a government-issued photo ID and a comprehensive work history covering the last 15 years. You should also provide a complete list of your treating physicians with their contact information, recent medical records, and a list of all current medications. If you have received any prior denial letters, bring those as well to help the claims representative understand your history. Expect your appointment to last between 45 and 90 minutes as you review your application details.
Avoid delays by ensuring your work history is complete and accurate, as gaps or errors often lead to processing setbacks. Provide the most recent medical records from all treating providers, as this is essential for proving your condition. Do not overlook mental health conditions in your application, as these are just as important as physical impairments. Finally, never sign any forms without reading them thoroughly to ensure all information is correct.
Should you bring an attorney?
The application stage is the foundation of your entire disability case, and mistakes made here can be difficult to correct later. Most people who apply without legal guidance find themselves facing a denial, which then requires a lengthy appeals process. An attorney can help you understand your options and ensure your evidence is properly presented from the very beginning. A free case review can help you determine if you have a strong path forward.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Bristol field office to the hearing office below, per SSA's published service areas. The Bristol field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Bristol office, it is highly recommended that you schedule an appointment in advance to ensure a representative is available to assist you. Walk-in service may be limited, and having an appointment helps you avoid unnecessary wait times.
Yes, you can file your initial SSDI application online through the SSA website, which is often the fastest way to start the process. However, if you prefer to file in person or need to submit specific physical documents, you can visit the Bristol office.
You should bring your government-issued photo ID, a 15-year work history, a list of your doctors with their addresses, and any recent medical records or medications. Having these items ready helps the staff at Bristol process your request more efficiently.
You are not required to have a lawyer for your first appointment, but many people find that legal representation helps them avoid common filing errors. An attorney can ensure your medical evidence is properly documented, which may improve your chances of a successful outcome.





