With an allowance rate of 59%, Charleston is typical for hearing outcomes, meaning your success depends on the quality of your medical evidence. While the 7-month wait is faster than the national average, the wide spread in judge allowance rates—ranging from 37% to 78%—makes thorough preparation essential to ensure your file is ready regardless of which judge you draw. An attorney can help you navigate these variables and strengthen your case.
Who decides cases at this office
The seven judges at this office display a wide spread in their allowance rates, with outcomes ranging from 37% to 78%. Because cases are assigned randomly, you cannot choose your judge, and each one weighs evidence differently. This variation means your legal strategy must be robust enough to satisfy the requirements of any judge on the panel.
| Rank | Judge | Approval Rate | Total Decisions | |
|---|---|---|---|---|
| 1 | Valerie A. Bawolek | 79% | 30,162 | |
| 2 | Jon K. Johnson | 75% | 12,547 | |
| 3 | Toby J. Buel Sr. | 71% | 32,814 | |
| 4 | M. D. Crislip | 66% | 30,005 | |
| 5 | Sabrina M. Tilley | 64% | 17,484 | |
| 6 | William R. Paxton | 62% | 7,714 | |
| 7 | Christopher Galloway | 59% | 5,073 | |
| 8 | Breinne A. Mullins | 54% | 4,456 | |
| 9 | Francine A. Serafin | 45% | 19,042 | |
| 10 | Nathan Brown | 39% | 18,499 |
Heading to an ALJ hearing? Get a free case review to prepare for your upcoming hearing.
Free Benefits ReviewHow long you'll wait
At Charleston, the average wait from hearing request to written decision is 7 months— versus a national average of 8 months. Here's how it's tracked month by month over the past 16 months.
Your odds change dramatically with a lawyer
SSDI hearing approval rates — represented vs. on your own
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
Going to your hearing
Hearings at the Charleston office involve you testifying under oath before an ALJ. Because the panel's allowance rates vary significantly, your file must be prepared before you enter the room. You should bring updated medical records, a detailed log of your daily activities, and a list of all medications including their side effects. A vocational expert will often testify to determine if jobs exist that fit your specific physical or mental limitations. You have the right to question this expert, which is often a critical moment of the proceeding. Ensure all evidence is submitted well before the deadline, as last-minute additions are restricted.
When a panel's allowance rates span over 40 points, your file must be strong enough that no judge can dismiss it on weak documentation. Many claimants assume the hearing is a simple conversation, but the reality involves complex questions from a vocational expert that can derail a claim if you are unprepared. Understanding the tendencies of the Charleston panel allows you to anticipate these challenges and refine your testimony.
Charleston SSA Hearing Office
Suite 100, 500 Quarrier Street
Charleston, WV
25301
8:00 a.m. to 4:30 p.m.
View on SSA.gov →Field offices that route cases here
If your hearing is at Charleston, your case originated at one of the SSA field offices below — the local intake counter where you (or a representative) filed the initial application. Field offices don't decide hearings, but they hold your file, issue benefit-payment notices, and field the day-to-day questions during your wait.
