SSA Hearing Office

Charleston Hearing Office

8:00 a.m. to 4:30 p.m.

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With an allowance rate of 59%, Charleston is typical for hearing outcomes, meaning your success depends on the quality of your medical evidence. While the 7-month wait is faster than the national average, the wide spread in judge allowance rates—ranging from 37% to 78%—makes thorough preparation essential to ensure your file is ready regardless of which judge you draw. An attorney can help you navigate these variables and strengthen your case.

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Preparing for Your Hearing

Hearings at the Charleston office involve you testifying under oath before an ALJ. Because the panel's allowance rates vary significantly, your file must be prepared before you enter the room. You should bring updated medical records, a detailed log of your daily activities, and a list of all medications including their side effects. A vocational expert will often testify to determine if jobs exist that fit your specific physical or mental limitations. You have the right to question this expert, which is often a critical moment of the proceeding. Ensure all evidence is submitted well before the deadline, as last-minute additions are restricted.

The Judges at This Office

The seven judges at this office display a wide spread in their allowance rates, with outcomes ranging from 37% to 78%. Because cases are assigned randomly, you cannot choose your judge, and each one weighs evidence differently. This variation means your legal strategy must be robust enough to satisfy the requirements of any judge on the panel.

Why Representation Matters at the Hearing Stage

When a panel's allowance rates span over 40 points, your file must be strong enough that no judge can dismiss it on weak documentation. Many claimants assume the hearing is a simple conversation, but the reality involves complex questions from a vocational expert that can derail a claim if you are unprepared. Understanding the tendencies of the Charleston panel allows you to anticipate these challenges and refine your testimony.

About This Hearing Office

With 2,061 dispositions processed recently, this office is a high-volume hub for West Virginia claimants; keep these details handy for your hearing day.

Most Favorable Judges

Charleston, WV

Approval Rate
79%
Full Approval
70%
Total Decisions
30,162
Approval Rate
75%
Full Approval
64%
Total Decisions
12,547
Approval Rate
71%
Full Approval
76%
Total Decisions
32,814
Approval Rate
66%
Full Approval
67%
Total Decisions
30,005
Approval Rate
64%
Full Approval
54%
Total Decisions
17,484
Approval Rate
62%
Full Approval
53%
Total Decisions
7,714
Approval Rate
59%
Full Approval
47%
Total Decisions
5,073
Approval Rate
54%
Full Approval
41%
Total Decisions
4,456
Approval Rate
45%
Full Approval
36%
Total Decisions
19,042
Approval Rate
39%
Full Approval
33%
Total Decisions
18,499
Rank Judge Approval Rate Full Approval Total Decisions
1Valerie A. Bawolek 79% 70% 30,162
2Jon K. Johnson 75% 64% 12,547
3Toby J. Buel Sr. 71% 76% 32,814
4M. D. Crislip 66% 67% 30,005
5Sabrina M. Tilley 64% 54% 17,484
6William R. Paxton 62% 53% 7,714
7Christopher Galloway 59% 47% 5,073
8Breinne A. Mullins 54% 41% 4,456
9Francine A. Serafin 45% 36% 19,042
10Nathan Brown 39% 33% 18,499

Your odds change dramatically with a lawyer

SSDI hearing approval rates — with a lawyer vs. on your own

WITHOUT A LAWYER
baseline approval rate
Applicants without a lawyer
WITH A LAWYER
~3×
higher approval rate
Applicants with a lawyer
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Source: U.S. Government Accountability Office, GAO-18-37 — analysis of SSA ALJ adult disability decisions, FY 2007–2015. Applicants with a lawyer got approved at a rate nearly three times higher than those without. Individual case outcomes vary based on medical evidence, the specific judge, and quality of representation. Checking whether you qualify for a free benefits review takes 2 minutes.

Wait Time Trend

Average months from hearing request to decision — last 16 months

Wait (months)
0246810Jun '24Sep '25

Frequently Asked Questions

About This Content

Statistics come from SSA's Office of Hearings Operations reports and publicly available judge decision data. Approval rates count both full and partial approvals. Wait times reflect the average from hearing request to decision.