SSA Hearing Office

Charleston, WVSSA Hearing Office

The average wait for a hearing at this office is 8 months, giving you a critical window to strengthen your medical evidence.

Hearing scheduled?

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Judges whose most recent office on record is this one

There are 9 judges whose most recent office on record is this one, and they show a moderate spread in approval rates, ranging from 39% to 78% for judges with significant records. Because outcomes vary across this range, which judge you draw can influence your hearing experience. Random assignment is standard, and each judge weighs evidence differently, so your case must be prepared to stand on its own merits regardless of the specific ALJ assigned.

Approval Rate
78%
Total Decisions
4,004
Approval Rate
75%
Total Decisions
1,623
Approval Rate
71%
Total Decisions
4,472
Approval Rate
66%
Total Decisions
4,366
Approval Rate
64%
Total Decisions
2,299
Approval Rate
61%
Total Decisions
948
Approval Rate
59%
Total Decisions
908
Approval Rate
46%
Total Decisions
3,318
Approval Rate
39%
Total Decisions
2,336
Rank Judge Approval Rate Total Decisions
1Valerie A. Bawolek 78% 4,004
2Jon K. Johnson 75% 1,623
3Toby J. Buel Sr. 71% 4,472
4M. Drew Crislip 66% 4,366
5Sabrina M. Tilley 64% 2,299
6William R. Paxton 61% 948
7Breinne A. Mullins 59% 908
8Francine A. Serafin 46% 3,318
9Nathan Brown 39% 2,336

Hearing scheduled?

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How long you'll wait

At Charleston, the average wait from hearing request to written decision is 8 months— versus a national average of 8.2 months. Here's how it's tracked month by month over the past 16 months.

Wait (months)
0246810Aug '24Jul '26

Approval rates change with a lawyer

WITHOUT A LAWYER
1×
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants

Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

Going to your hearing

Your hearing is a formal proceeding where an ALJ will review your claim. Because the wait in Charleston is 8 months, use this time to gather updated medical records, a comprehensive medication list, and a daily-activity log that highlights your functional limitations. The most important step is submitting this evidence well before the deadline, as late additions are often restricted. During the hearing, a vocational expert will likely testify about jobs that might fit your profile, and you will have the opportunity to question them. A final decision typically arrives by mail several weeks after the hearing concludes.

With a 62% approval rate, the Charleston office is a venue where well-documented cases frequently succeed, yet the moderate variation across the panel means there is no room for error in your presentation. Focusing on the specific functional limitations documented in your medical records remains the most effective way to address the panel's varying approaches to evidence.

Field offices that route cases here

If your hearing is at Charleston, your case originated at one of the SSA field offices below — the local intake counter where you (or a representative) filed the initial application. SSA's published service areas route these offices' appeals here. Field offices don't decide hearings, but they hold your file, issue benefit-payment notices, and field the day-to-day questions during your wait.

Frequently asked questions