SSA Hearing Office

Franklin, TNSSA Hearing Office

Hearings at this office currently have a 6.5-month wait time, which is faster than the national average.

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Who decides cases at this office

The panel of 11 judges at this office demonstrates a wide spread in decision outcomes, with individual allowance rates ranging from 34% to 77%. Because cases are assigned randomly, you cannot choose your judge, and each one weighs medical evidence differently. This variation means your file must be strong enough to stand on its own regardless of who presides over your hearing.

Approval Rate
76%
Total Decisions
6,503
Approval Rate
67%
Total Decisions
17,506
Approval Rate
66%
Total Decisions
6,698
Approval Rate
63%
Total Decisions
26,019
Approval Rate
60%
Total Decisions
25,741
Approval Rate
59%
Total Decisions
15,349
Approval Rate
52%
Total Decisions
24,015
Approval Rate
50%
Total Decisions
23,672
Approval Rate
50%
Total Decisions
26,949
Approval Rate
42%
Total Decisions
25,586
Approval Rate
33%
Total Decisions
1,097
Approval Rate
30%
Total Decisions
23,128
Approval Rate
29%
Total Decisions
22,324
Rank Judge Approval Rate Total Decisions
1Donald E. Garrison 76% 6,503
2Linda Gai Roberts-Reap 67% 17,506
3Linda Gail Roberts 66% 6,698
4John R. Daughtry 63% 26,019
5J. D. Reap 60% 25,741
6Troy M. Patterson 59% 15,349
7Brian Dougherty 52% 24,015
8Elizabeth P. Neuhoff 50% 23,672
9Scott C. Shimer 50% 26,949
10Michael E. Finnie 42% 25,586
11Shannon H. Smith 33% 1,097
12Shannon H. Heath 30% 23,128
13Gary J. Suttles 29% 22,324

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How long you'll wait

At Franklin, the average wait from hearing request to written decision is 7 months— versus a national average of 8 months. Here's how it's tracked month by month over the past 16 months.

Wait (months)
02468Jun '24Sep '25

Your odds change dramatically with a lawyer

SSDI hearing approval rates — represented vs. on your own

WITHOUT A LAWYER
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants
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Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

Going to your hearing

Hearings at this office move quickly, so you must submit all updated medical records well before your date to ensure the judge has time to review them. Your hearing will typically involve answering questions about your daily limitations and work history. A vocational expert will likely testify regarding whether jobs exist that accommodate your specific restrictions. You should bring a clear, updated list of your medications and their side effects, along with any logs of your daily activities. Because the evidence-submission deadline is strict, last-minute additions are often restricted. A final decision usually arrives by mail several weeks after the proceedings conclude.

When a panel's allowance rates span over 40 points, your file must be robust enough that no judge can dismiss it due to gaps in documentation. Hearings at this office come up faster than the national average, leaving little room for error once your date is set. Preparing your medical history and anticipating the questions experts often ask can help you navigate the hearing process.

Field offices that route cases here

If your hearing is at Franklin, your case originated at one of the SSA field offices below — the local intake counter where you (or a representative) filed the initial application. Field offices don't decide hearings, but they hold your file, issue benefit-payment notices, and field the day-to-day questions during your wait.

Frequently asked questions