SSA Hearing Office

Knoxville, TNSSA Hearing Office

With a 7-month average wait, you have a critical window to strengthen your medical file before your hearing date.

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Who decides cases at this office

The panel of 8 judges in Knoxville shows a wide spread in outcomes, with individual allowance rates ranging from 14% to 76%. Because this variation is significant, your case must be prepared to meet a high standard of evidence. Judges are assigned randomly, and each weighs medical testimony differently, so a strong, well-documented file is your best tool for success.

Approval Rate
78%
Total Decisions
948
Approval Rate
69%
Total Decisions
17,720
Approval Rate
68%
Total Decisions
15,717
Approval Rate
67%
Total Decisions
25,202
Approval Rate
66%
Total Decisions
23,097
Approval Rate
63%
Total Decisions
29,933
Approval Rate
57%
Total Decisions
18,087
Approval Rate
55%
Total Decisions
4,609
Approval Rate
55%
Total Decisions
30,195
Approval Rate
53%
Total Decisions
26,294
Approval Rate
50%
Total Decisions
14,131
Approval Rate
42%
Total Decisions
8,279
Approval Rate
13%
Total Decisions
18,434
Rank Judge Approval Rate Total Decisions
1John R. Barker 78% 948
2J. Elaine Burke 69% 17,720
3Stephanie M. Jones 68% 15,717
4Kerry Morgan 67% 25,202
5K. Dickson Grissom 66% 23,097
6Donna Lefebvre 63% 29,933
7Juliana P. Heaton 57% 18,087
8Mark Dowd 55% 4,609
9Jim Beeby 55% 30,195
10James Dixon 53% 26,294
11Edward Bowling 50% 14,131
12Andrea L. Wirth 42% 8,279
13Joyce Francis 13% 18,434

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How long you'll wait

At Knoxville, the average wait from hearing request to written decision is 7 months— versus a national average of 8 months. Here's how it's tracked month by month over the past 16 months.

Wait (months)
0246810Jun '24Sep '25

Your odds change dramatically with a lawyer

SSDI hearing approval rates — represented vs. on your own

WITHOUT A LAWYER
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants
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Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

Going to your hearing

Hearings in Knoxville move faster than the national average, so prioritize gathering your updated medical records and a detailed log of your daily activities immediately. You will appear before an ALJ, where a vocational expert will likely testify about jobs that fit your physical or mental limits. Because the panel here shows a wide spread in allowance rates, your file must be robust enough to withstand scrutiny regardless of which judge is assigned. Ensure all evidence is submitted well before the deadline, as last-minute additions are restricted. Your final decision will arrive by mail in the weeks following your appearance.

When a panel's allowance rates span 62 points, your file must be strong enough that no judge can dismiss it on weak documentation. Many claimants spend their 7-month wait time simply waiting for a date, while represented claimants use that period to bridge gaps in their medical history. An attorney who understands the Knoxville panel can help you anticipate the vocational expert's questions and build a record that speaks for itself.

Field offices that route cases here

If your hearing is at Knoxville, your case originated at one of the SSA field offices below — the local intake counter where you (or a representative) filed the initial application. Field offices don't decide hearings, but they hold your file, issue benefit-payment notices, and field the day-to-day questions during your wait.

Frequently asked questions