SSA Hearing Office

Kingsport, TNSSA Hearing Office

Hearings at this office currently have a 6-month wait, which is 2 months faster than the national average.

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Who decides cases at this office

The panel of 10 ALJs at this office shows a moderate spread in allowance rates, ranging from 38% to 75% with a median of 57%. Because cases are assigned randomly, you cannot choose your judge, and each one weighs evidence differently. This variation means your file must be robust enough to stand on its own merits regardless of which judge is assigned to your case.

Approval Rate
87%
Total Decisions
10,689
Approval Rate
77%
Total Decisions
24,812
Approval Rate
72%
Total Decisions
20,611
Approval Rate
71%
Total Decisions
12,577
Approval Rate
68%
Total Decisions
33,355
Approval Rate
63%
Total Decisions
33,153
Approval Rate
60%
Total Decisions
4,296
Approval Rate
58%
Total Decisions
24,482
Approval Rate
53%
Total Decisions
10,033
Approval Rate
53%
Total Decisions
6,303
Approval Rate
53%
Total Decisions
19,025
Approval Rate
47%
Total Decisions
19,073
Approval Rate
45%
Total Decisions
21,841
Approval Rate
42%
Total Decisions
18,176
Rank Judge Approval Rate Total Decisions
1Douglas G. White 87% 10,689
2Marshall D. Riley 77% 24,812
3Gentry C. Hogan 72% 20,611
4Michael J. Davenport 71% 12,577
5Keith C. Pilkey 68% 33,355
6Charles R. Howard 63% 33,153
7Mary M. Renfroe 60% 4,296
8Sherman D. Schwartzberg 58% 24,482
9Mark Siegel 53% 10,033
10John L. McFadyen 53% 6,303
11John A. Pottinger 53% 19,025
12Benjamin Burton 47% 19,073
13Robin J. Barber 45% 21,841
14Carolyn Keen 42% 18,176

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How long you'll wait

At Kingsport, the average wait from hearing request to written decision is 6 months— versus a national average of 8 months. Here's how it's tracked month by month over the past 16 months.

Wait (months)
0246810Jun '24Sep '25

Your odds change dramatically with a lawyer

SSDI hearing approval rates — represented vs. on your own

WITHOUT A LAWYER
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants
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Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

Going to your hearing

Because hearings at this office move quickly, you have less time to gather evidence than claimants in slower jurisdictions. You must submit all updated medical records, medication lists, and daily-activity logs well before the deadline, as ALJs rarely accept new evidence on the day of the hearing. Your hearing will typically last 45 to 60 minutes, where you will testify under oath before an ALJ. A vocational expert will often testify regarding whether jobs exist that fit your specific physical or mental limitations. You will have the opportunity to question this expert, which is a critical moment to clarify why your impairments prevent sustained work. A final decision will arrive by mail several weeks after the proceedings conclude.

Hearings at this office come up quickly, leaving little room for error once your date is set. While the 56% allowance rate is encouraging, the wide spread in judge decisions means that a well-documented file is your best defense against an unfavorable outcome. Organizing your medical history and preparing for the vocational expert’s testimony long before you walk into the hearing room helps ensure your evidence is ready for review.

Field offices that route cases here

If your hearing is at Kingsport, your case originated at one of the SSA field offices below — the local intake counter where you (or a representative) filed the initial application. Field offices don't decide hearings, but they hold your file, issue benefit-payment notices, and field the day-to-day questions during your wait.

Frequently asked questions