SSA Hearing Office

Phoenix Downtown, AZSSA Hearing Office

The current average wait for a hearing at this office is 8 months, matching the national average.

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Who decides cases at this office

The panel at this office shows a wide range of outcomes, with individual judge allowance rates spanning from 28% to 89%. Because cases are assigned randomly, you cannot choose your judge, and each weighs evidence differently. This variation means your file must be strong enough to succeed under any judge on the panel.

Approval Rate
78%
Total Decisions
23,752
Approval Rate
63%
Total Decisions
26,708
Approval Rate
58%
Total Decisions
6,693
Approval Rate
57%
Total Decisions
30,847
Approval Rate
53%
Total Decisions
1,867
Approval Rate
53%
Total Decisions
13,514
Approval Rate
53%
Total Decisions
2,730
Approval Rate
53%
Total Decisions
11,332
Approval Rate
49%
Total Decisions
9,779
Approval Rate
45%
Total Decisions
27,495
Approval Rate
38%
Total Decisions
16,606
Approval Rate
37%
Total Decisions
699
Approval Rate
36%
Total Decisions
15,290
Approval Rate
32%
Total Decisions
28,379
Approval Rate
30%
Total Decisions
20,459
Rank Judge Approval Rate Total Decisions
1Kathleen Mucerino 78% 23,752
2Guy E. Fletcher 63% 26,708
3Michael D. Tucevich 58% 6,693
4John Gaffney 57% 30,847
5Paula Fow 53% 1,867
6John W. Wojciechowski 53% 13,514
7Sasha Paternoster 53% 2,730
8Betty Roberts Barbeito 53% 11,332
9Christa Zamora 49% 9,779
10Carla L. Waters 45% 27,495
11Sheldon P. Zisook 38% 16,606
12Paula Fow Atchison 37% 699
13Paula F. Atchison 36% 15,290
14Dante M. Alegre 32% 28,379
15Paul Isherwood 30% 20,459

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How long you'll wait

At Phoenix Downtown, the average wait from hearing request to written decision is 8 months— versus a national average of 8 months. Here's how it's tracked month by month over the past 16 months.

Wait (months)
0246810Jun '24Sep '25

Your odds change dramatically with a lawyer

SSDI hearing approval rates — represented vs. on your own

WITHOUT A LAWYER
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants
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Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

Going to your hearing

The wait time at this office is trending downward to 8 months, giving you a clear window to ensure your medical records are complete. You must submit all new evidence well before the hearing date, as late additions are restricted. Bring an updated list of medications with side effects, a daily-activity log, and any witness statements from family or coworkers. A vocational expert will likely testify about jobs that fit your physical or mental limits, and you or your attorney will have the opportunity to question them. A decision will arrive by mail several weeks after the proceedings conclude.

When a panel's allowance rates span over 60 points, your file must be documented so thoroughly that no judge can dismiss it on weak evidence. An attorney uses the months leading up to your hearing to bridge gaps in your medical record and prepare you for the vocational expert's testimony. A focused review of your file is the highest-leverage step you can take before your hearing date.

Field offices that route cases here

If your hearing is at Phoenix Downtown, your case originated at one of the SSA field offices below — the local intake counter where you (or a representative) filed the initial application. Field offices don't decide hearings, but they hold your file, issue benefit-payment notices, and field the day-to-day questions during your wait.

Frequently asked questions